Amazon Augmented AI (A2I) vs. Dialogflow Comparison


Amazon Augmented AI (A2I) Amazon	Dialogflow Google	+	+
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About Amazon Augmented AI (Amazon A2I) makes it easy to build the workflows required for human review of ML predictions. Amazon A2I brings human review to all developers, removing the undifferentiated heavy lifting associated with building human review systems or managing large numbers of human reviewers. Many machine learning applications require humans to review low confidence predictions to ensure the results are correct. For example, extracting information from scanned mortgage application forms can require human review in some cases due to low-quality scans or poor handwriting. But building human review systems can be time consuming and expensive because it involves implementing complex processes or “workflows”, writing custom software to manage review tasks and results, and in many cases, managing large groups of reviewers.	About Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Anyone looking to easily build workflows required for human review of ML predictions	Audience Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.2 / 5 design 4.2 / 5 support 4.5 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Amazon Founded: 1994 United States aws.amazon.com/augmented-ai/	Company Information Google Founded: 1998 United States cloud.google.com/dialogflow
Alternatives Dialogflow Google	Alternatives Google Cloud Speech-to-Text Google
Amazon Polly Amazon	IBM watsonx Assistant IBM
Amazon Comprehend Amazon	Google Cloud Natural Language API Google
Amazon CodeGuru Amazon	Kore.ai
Vertex AI Google View All	AI Rudder View All
Categories AI Development Artificial Intelligence (AI) APIs Machine Learning	Categories AI Agent Builders AI Agents AI Development AI Tools AI Voice Agents Artificial Intelligence Artificial Intelligence (AI) APIs Chatbot Conversation Intelligence Conversational AI Conversational Support Machine Learning Natural Language Processing Voice Bot
	Machine Learning Features Deep Learning ML Algorithm Library Model Training Natural Language Processing (NLP) Predictive Modeling Statistical / Mathematical Tools Templates Visualization Show More Features Artificial Intelligence Features Chatbot For eCommerce For Healthcare For Sales Image Recognition Machine Learning Multi-Language Natural Language Processing Predictive Analytics Process/Workflow Automation Rules-Based Automation Virtual Personal Assistant (VPA) Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Natural Language Processing Features Co-Reference Resolution In-Database Text Analytics Named Entity Recognition Natural Language Generation (NLG) Open Source Integrations Parsing Part-of-Speech Tagging Sentence Segmentation Stemming/Lemmatization Tokenization
Integrations Amazon SageMaker Avaya Aura Avaya Experience Platform Call Center Studio Chatterbox Expertflow Contact Center Ideta Infobip Kore.ai Landbot.io Resemble AI Slaask Smart IVR Splunk User Behavior Analytics Thunkable Tiledesk Vertex AI WPBot XCALLY Yodel.io Show More Integrations View All 13 Integrations	Integrations Amazon SageMaker Avaya Aura Avaya Experience Platform Call Center Studio Chatterbox Expertflow Contact Center Ideta Infobip Kore.ai Landbot.io Resemble AI Slaask Smart IVR Splunk User Behavior Analytics Thunkable Tiledesk Vertex AI WPBot XCALLY Yodel.io Show More Integrations View All 63 Integrations
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