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About

Amadeus' Guest Management System (GMS) is a comprehensive solution that helps hotels build guest loyalty and drive repeat business through personalized communication and data-driven marketing automation. GMS offers a suite of features, including targeted email marketing, guest profile management, and transactional communications, ensuring hotels can engage guests at every touchpoint in their journey. It also provides powerful business intelligence reporting, an upgrade engine for room and package enhancements, and automated workflows for increased efficiency. By utilizing this system, hotels can maximize guest engagement, enhance satisfaction, and boost revenue through upsell opportunities.

About

Matrix by M1 Intel is the hotel sales CRM built for multi-property management. Modern alternative to Delphi and STS Cloud that hotel management companies actually want to use. Centralizes leads from Engine, Meeting Broker, and brand portals into one inbox. Track group sales pipelines across your entire portfolio with real-time reporting. Built by hotel operators who understand the challenges of B2B sales. No more missed RFPs or scattered spreadsheets. Complete data ownership - you own your data, not your franchisor. Streamlines RFPs, Local Negotiated Rates, and group business workflows. Fast implementation with frictionless data migration from legacy systems. Designed for Sales Professionals, Sales Leadership, Revenue Managers, Operations Managers, and Principal/Asset Managers in the hospitality industry.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotel managers, marketing teams, and hospitality professionals looking to enhance guest engagement, boost revenue through personalized marketing, and optimize their operations with automated tools

Audience

Hotel management companies, multi-property hotel operators, independent hotels, branded hotels, hotel sales teams, revenue managers, operations managers, asset managers, hospitality industry B2B sales professionals

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$299/hotel/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Amadeus Hospitality
Founded: 1987
United States
www.amadeus-hospitality.com/guest-management-system/

Company Information

M1 Intel
Founded: 2023
United States
m1intel.com

Alternatives

For-Sight CRM

For-Sight CRM

For-Sight

Alternatives

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Concilio

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Bingoforge

Bingoforge

Bingoforge Pvt. Ltd.
HotelBee

HotelBee

Strowberry Code
TRACK CRM

TRACK CRM

TRACK Hospitality Software
Salesboom CRM

Salesboom CRM

SalesBoom

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Amadeus Guest Management System and update features and information
Claim Amadeus Guest Management System and update features and information
Claim Matrix by M1 Intel and update features and information
Claim Matrix by M1 Intel and update features and information