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About

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

About

We are the largest, leading global provider of premier integrated guest-facing technology solutions for the hospitality industry. We enable hotel guests to connect and control their digital experiences throughout their stay. Our cloud-based solutions are designed to ensure your guests are always, seamlessly connected to the Internet throughout the hotel. Our centrally managed solutions allow you to offer your guests secure, reliable, and scalable solutions that can be custom-branded to your hotel. interTouch Passpoint lets you deliver a guest Wi-Fi experience that’s like being at home; instant and secure without having to constantly enter credentials. interTouch Passpoint uses secure profiles to connect guests to Wi-Fi, enabling you to interact more directly and personalize the engagement with your guests. interTouch Telephony Solutions offers a reliable, cloud PBX service and voice-controlled options at a fraction of the price of traditional solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer experience solution for hotels and retail brands

Audience

Companies and hotels wanting a tool to deliver superior digital guest experiences

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Alliants
Founded: 2009
United Kingdom
www.alliants.com

Company Information

interTouch
Founded: 1998
Singapore
www.intertouch.com

Alternatives

INTELITY

INTELITY

Intelity

Alternatives

ElevenOS

ElevenOS

Eleven

Categories

Concierge Supported
Guest Messaging Supported

Categories

Integrations

Facebook Messenger Supported
Infrasys POS Supported
LINE Supported
WeChat Supported
WhatsApp Supported

Integrations

Facebook Messenger Not Supported
Infrasys POS Not Supported
LINE Not Supported
WeChat Not Supported
WhatsApp Not Supported
Claim Alliants and update features and information
Claim Alliants and update features and information
Claim interTouch and update features and information
Claim interTouch and update features and information