+
+

Related Products

  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • SiteMinder
    671 Ratings
    Visit Website
  • Bookinglayer
    146 Ratings
    Visit Website
  • Smoobu
    207 Ratings
    Visit Website
  • Retreat Guru
    133 Ratings
    Visit Website
  • Hostaway
    2,033 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • VisitUs Reception
    84 Ratings
    Visit Website
  • Lodgify
    5,215 Ratings
    Visit Website
  • Arryved
    46 Ratings
    Visit Website

About

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

About

Transferring information to your guests can be a time-consuming activity. However, we do need relevant and direct communication during a stay. GuestCompass connects you with your guest through an online channel that links up-to-date information and useful feedback. Online becomes personal and personal once again becomes a chat with your guest. Opening doors with a mobile phone has been around for quite a while, but from now on it is also possible without downloading the umpteenth app on your phone. Our platform allows you to provide your guest with a digital key through a secure environment, with total control over when and where to use it. For any location with a temporary stay where the same questions are often over and over again. Stay in touch during their stay with the use of your own name and brand. Indispensable for the online customer journey. Fast, easy and less paper. Relieve the reception, create cross-sell and offer more service.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer experience solution for hotels and retail brands

Audience

Hotels, companies and healthcare institutions seeking a digital platform to manage their guests and improve their experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Alliants
Founded: 2009
United Kingdom
www.alliants.com

Company Information

GuestCompass
Netherlands
www.guestcompass.nl/

Alternatives

INTELITY

INTELITY

Intelity

Alternatives

Hinfo

Hinfo

App IT Byte

Categories

Categories

Integrations

Facebook Messenger
WhatsApp
Calendly
Facebook
Formitable
Google
Infrasys POS
LINE
Lobbi
Runnr.ai
Tripadvisor
WeChat

Integrations

Facebook Messenger
WhatsApp
Calendly
Facebook
Formitable
Google
Infrasys POS
LINE
Lobbi
Runnr.ai
Tripadvisor
WeChat
Claim Alliants and update features and information
Claim Alliants and update features and information
Claim GuestCompass and update features and information
Claim GuestCompass and update features and information