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About
The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.
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About
CogniVis is a suite of AI tools created specifically for the hotel industry. All tools are built within a single, coherent platform that enables:
- Managing the knowledge used by AI Assistants
- Managing access for platform users and AI Assistants
- Configuring the style, format, and behavior of AI Assistants across various channels
- Maintaining consistency and centralization of customer service with AI
Supported AI knowledge sources:
- Websites
- Files (e.g., PDF, Excel, Docs)
- Built-in wiki-style Knowledge Base module
- A wide range of integrations with other popular sources (Google Drive, Microsoft SharePoint, Google Calendar, and many others)
Supported channels where AI Assistants can be published:
- ChatBot for website
- Instagram
- Facebook Messenger
- WhatsApp
- Digital Hotel Directory
- Email
- Phone (voice AI)
AI suggestion mechanisms for platforms such as:
- Outlook
- Thunderbird
- Booking.com
- Google Maps Reviews
- Tripadvisor
- & many more
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer experience solution for hotels and retail brands
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Audience
Hotels, Hospitality industry, HoReCa
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$1/room/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlliants
Founded: 2009
United Kingdom
www.alliants.com
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Company InformationCogniVis
Founded: 2015
Poland
cognivis.ai/
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