WebRezPro

WebRezPro

WebRezPro Property Management System
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About

Alacer is a cloud-based hospitality management platform designed to streamline daily operations and improve guest service across hotels, inns, restaurants, bars, resorts, spas, and leisure venues with a modular, integrated system that removes complex, poorly integrated point solutions and brings all functions into a single, flexible suite built for the hospitality sector. Its core property management system handles front desk and reservation workflows with real-time availability and booking management, while integrated modules support restaurant and bar services with touch-screen electronic point-of-sale, functions and events coordination, spa and wellness scheduling, stock and resource control, clubs and memberships, and contactless order-and-pay at table experiences. Alacer also includes a direct booking engine that lets properties take commission-free bookings via their own websites, a channel management interface that automatically synchronizes availability.

About

WebRezPro is a feature-rich and powerful cloud property management system [PMS) purpose-built for the hospitality industry. Trusted by lodging operators since 2003, WebRezPro serves a wide range of hospitality segments such as inns, hotels, lodges, campgrounds, cabins, hostels and vacation rentals. More than just a reservation system, WebRezPro helps property managers effortlessly handle front desk, housekeeping, reservations, and accounting via a single interface.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hospitality operators looking for an all-in-one cloud platform to manage bookings, service delivery, and operations

Audience

Serves a wide range of segments in the hospitality industry such as motels, resorts, hotels, hostels, inns, campgrounds, bed and breakfasts (B&B), vacation rentals, and multi-property rentals with up to 100 rooms.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$96/month
$8/room/month. No setup fees. Payment processing + some integrations included.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • WebRez has a lot of great features. It offers a great deal of flexibility and customization so you can manage your business the way you want. There is an easy to use customer facing interface to access via your website. Credit card processing is integrated, as are many customer communication tools. The Accounting side of the software makes it easy to reconcile and keep track of taxes and other payments.

Cons

  • The interface can be confusing, with multiple setting needed to change one function. It's rather old school in the programing approach, making changes cumbersome at times. Some of the features are outdated, but they are working on updates. There are a lot of add-on fees that can quickly double your monthly invoice.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Alacer
Founded: 2005
United Kingdom
alacer.co.uk

Company Information

WebRezPro Property Management System
Founded: 1994
Canada
www.webrezpro.com

Alternatives

Alternatives

WISH PMS

WISH PMS

PROLOGIC FIRST
Venus Hotel Management Software

Venus Hotel Management Software

Fortran House Technologies
Roomnexa

Roomnexa

Roomnexa Technologies Private Limited
DeskyDoo PMS

DeskyDoo PMS

DeskyDoo

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hostel Management Features

Cash Drawer Management Supported
Dorms Supported
Employee Management Supported
GDS / OTA Integration Supported
Housekeeping Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Price Optimization Supported
Private Rooms Supported
Reservations Management Supported

Integrations

Airbnb Not Supported
Akia Not Supported
Cendyn CMS Not Supported
Cendyn Loyalty Not Supported
Counter Not Supported
Go Moment Ivy Not Supported
GuestCentric Not Supported
Heartland Payment Processing Not Supported
Idealpos Not Supported
Intello Not Supported
M3 Accounting Core Not Supported
Ordyx Not Supported
Salesforce Not Supported
Silverware Not Supported
SiteMinder Not Supported
Stripe Not Supported
Wave RMS Not Supported
Whistle Messaging Not Supported

Integrations

Airbnb Supported
Akia Supported
Cendyn CMS Supported
Cendyn Loyalty Supported
Counter Supported
Go Moment Ivy Supported
GuestCentric Supported
Heartland Payment Processing Supported
Idealpos Supported
Intello Supported
M3 Accounting Core Supported
Ordyx Supported
Salesforce Supported
Silverware Supported
SiteMinder Supported
Stripe Supported
Wave RMS Supported
Whistle Messaging Supported
Claim Alacer and update features and information
Claim Alacer and update features and information
Claim WebRezPro and update features and information
Claim WebRezPro and update features and information