WebRezPro

WebRezPro

WebRezPro Property Management System
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About

Alacer is a cloud-based hospitality management platform designed to streamline daily operations and improve guest service across hotels, inns, restaurants, bars, resorts, spas, and leisure venues with a modular, integrated system that removes complex, poorly integrated point solutions and brings all functions into a single, flexible suite built for the hospitality sector. Its core property management system handles front desk and reservation workflows with real-time availability and booking management, while integrated modules support restaurant and bar services with touch-screen electronic point-of-sale, functions and events coordination, spa and wellness scheduling, stock and resource control, clubs and memberships, and contactless order-and-pay at table experiences. Alacer also includes a direct booking engine that lets properties take commission-free bookings via their own websites, a channel management interface that automatically synchronizes availability.

About

WebRezPro is a feature-rich and powerful cloud property management system [PMS) purpose-built for the hospitality industry. Trusted by lodging operators since 2003, WebRezPro serves a wide range of hospitality segments such as inns, hotels, lodges, campgrounds, cabins, hostels and vacation rentals. More than just a reservation system, WebRezPro helps property managers effortlessly handle front desk, housekeeping, reservations, and accounting via a single interface.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hospitality operators looking for an all-in-one cloud platform to manage bookings, service delivery, and operations

Audience

Serves a wide range of segments in the hospitality industry such as motels, resorts, hotels, hostels, inns, campgrounds, bed and breakfasts (B&B), vacation rentals, and multi-property rentals with up to 100 rooms.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$96/month
$8/room/month. No setup fees. Payment processing + some integrations included.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • WebRez has a lot of great features. It offers a great deal of flexibility and customization so you can manage your business the way you want. There is an easy to use customer facing interface to access via your website. Credit card processing is integrated, as are many customer communication tools. The Accounting side of the software makes it easy to reconcile and keep track of taxes and other payments.

Cons

  • The interface can be confusing, with multiple setting needed to change one function. It's rather old school in the programing approach, making changes cumbersome at times. Some of the features are outdated, but they are working on updates. There are a lot of add-on fees that can quickly double your monthly invoice.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Alacer
Founded: 2005
United Kingdom
alacer.co.uk

Company Information

WebRezPro Property Management System
Founded: 1994
Canada
www.webrezpro.com

Alternatives

Alternatives

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WISH PMS

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360HMS

360HMS

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DeskyDoo PMS

DeskyDoo PMS

DeskyDoo

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hostel Management Features

Cash Drawer Management Supported
Dorms Supported
Employee Management Supported
GDS / OTA Integration Supported
Housekeeping Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Price Optimization Supported
Private Rooms Supported
Reservations Management Supported

Integrations

Aireus Not Supported
Authorize.Net Not Supported
BroadConnect Team-One Not Supported
Canary Digital Tipping Not Supported
Constant Contact Not Supported
Duetto Not Supported
Idealpos Not Supported
Lightspeed Retail Not Supported
Maitre'D POS Not Supported
Nuvola Not Supported
Operto Teams Not Supported
Silverware Not Supported
SiteMinder Not Supported
Squirrel POS Not Supported
Twilio Flex Not Supported
Virdee Not Supported
WorkflowMax Not Supported
Xero Not Supported

Integrations

Aireus Supported
Authorize.Net Supported
BroadConnect Team-One Supported
Canary Digital Tipping Supported
Constant Contact Supported
Duetto Supported
Idealpos Supported
Lightspeed Retail Supported
Maitre'D POS Supported
Nuvola Supported
Operto Teams Supported
Silverware Supported
SiteMinder Supported
Squirrel POS Supported
Twilio Flex Supported
Virdee Supported
WorkflowMax Supported
Xero Supported
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