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About

Alacer is a cloud-based hospitality management platform designed to streamline daily operations and improve guest service across hotels, inns, restaurants, bars, resorts, spas, and leisure venues with a modular, integrated system that removes complex, poorly integrated point solutions and brings all functions into a single, flexible suite built for the hospitality sector. Its core property management system handles front desk and reservation workflows with real-time availability and booking management, while integrated modules support restaurant and bar services with touch-screen electronic point-of-sale, functions and events coordination, spa and wellness scheduling, stock and resource control, clubs and memberships, and contactless order-and-pay at table experiences. Alacer also includes a direct booking engine that lets properties take commission-free bookings via their own websites, a channel management interface that automatically synchronizes availability.

About

Smart Order is an all-in-one property management system (PMS) built for hotels, B&Bs, and vacation rentals. Include front desk, channel manager, booking engine, and payment processing—all in one platform. The system automates daily tasks, reduces manual errors, and streamlines workflows to enhance efficiency. Smart Order’s booking engine enables direct, commission-free reservations from search engines and social media, while the secure payment solution supports global transactions in local currencies. A real-time channel manager connects with major OTAs like Airbnb and Booking.com to prevent overbookings and maximize occupancy. Additional features include a mobile app for on-the-go management, real-time performance reports, a unified inbox for guest communications, and integration with popular Chinese platforms like RED and WeChat to tap into the growing tourism market.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hospitality operators looking for an all-in-one cloud platform to manage bookings, service delivery, and operations

Audience

Hotels, B&Bs, vacation rentals, hoteliers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$25/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Alacer
Founded: 2005
United Kingdom
alacer.co.uk

Company Information

Smart Order
Founded: 2014
China
www.smartorder.ai/

Alternatives

Alternatives

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Vortex PMS

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WISH PMS

WISH PMS

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OnRes

OnRes

OnRes Systems
360HMS

360HMS

360 Mango Solutions

Categories

Categories

Integrations

Agoda Not Supported
Airbnb Not Supported
Booking.com Not Supported
Trip.com Not Supported

Integrations

Agoda Supported
Airbnb Supported
Booking.com Supported
Trip.com Supported
Claim Alacer and update features and information
Claim Alacer and update features and information
Claim Smart Order and update features and information
Claim Smart Order and update features and information