+
+

Related Products

  • Sogolytics
    869 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website
  • Pipefy
    594 Ratings
    Visit Website
  • CrankWheel
    240 Ratings
    Visit Website
  • ManageEngine ADManager Plus
    716 Ratings
    Visit Website
  • Ganttic
    242 Ratings
    Visit Website
  • MyQ
    197 Ratings
    Visit Website
  • PBRS Power BI Reports Distribution
    12 Ratings
    Visit Website
  • D&B Hoovers
    1,201 Ratings
    Visit Website
  • R3 Contract Management for GovCon
    1 Rating
    Visit Website

About

Managing customers is difficult. Make it easy with Akita, the hub for all your customer data, activity, and metrics. Try us for an engaged, healthy, and growing customer base. Akita lets you setup unlimited Customer alerts so you can take action when a customer is at risk of churn or ripe for upselling. Akita allows you to create powerful Customer segments; enabling you to tailor your Customer Success efforts to each customer's unique requirements. Trigger pre-defined workflows in response to Customer behavior or attributes. Create tasks and send messages directly from your own mailbox. Automate your Customer Success workflows and free up your time for more high-value tasks. Akita's Customer Success planner helps you create, schedule and manage your tasks from one simple interface so you can streamline your day-to-day workflow. Akita provides the most powerful Customer Health Scoring in the market giving you at-a-glance information about each customer.

About

Our ML engine listens to and learns from all your customer interactions. StepFunction empowers you with actionable analytics and growth predictions. Our end-to-end solution adjusts to your current state of readiness. Growth AI starts with ingesting operational data from different systems of record, CRM, billing, care/support, product usage, and customer feedback. Mastering data preparation leads to a step function improvement in business predictions. StepFunction coexists with your systems of record and does not interfere with your existing customer success workflows. Deep dive into your revenue to account for new, upgrades, stable, downgrades, and churn. Historical trends and future predictions by cohort are just a click away. Get insights in the form of risk scores to proactively target customers with the highest scores and recommended actions for treatment. Instantly discover how your customer risk is changing and most importantly have us show you why it's changing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of a platform for all their customer data, activity, and metrics

Audience

Businesses interested in a solution to convert customer intent into revenue growth and improve their processes.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Akita
Founded: 2014
Ireland
www.akitaapp.com

Company Information

StepFunction
United States
www.stepfunction.ai/

Alternatives

Freshsuccess

Freshsuccess

Freshworks

Alternatives

Reef

Reef

Reef.ai

Categories

Categories

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Not Supported
Customer Engagement Not Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Not Supported
Win / Loss Analysis Not Supported

Business Intelligence Features

Ad Hoc Reports Not Supported
Benchmarking Supported
Budgeting & Forecasting Not Supported
Dashboard Not Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Integrations

Mailchimp Supported
ActiveCampaign Supported
Brevo Supported
FreeAgent Supported
Freshdesk Supported
Intercom Supported
Jotform Supported
Kommo Supported
Mailchimp Transactional Email (Mandrill) Supported
MailerLite Supported
Mailjet Supported
Pendo Not Supported
Pipedrive Supported
ServiceNow Not Supported
TeamSupport Supported
Xero Supported
Zendesk Supported
Zendesk Sell Supported
Zoho Books Supported
Zuora Not Supported

Integrations

Mailchimp Supported
ActiveCampaign Not Supported
Brevo Not Supported
FreeAgent Not Supported
Freshdesk Not Supported
Intercom Not Supported
Jotform Not Supported
Kommo Not Supported
Mailchimp Transactional Email (Mandrill) Not Supported
MailerLite Not Supported
Mailjet Not Supported
Pendo Supported
Pipedrive Not Supported
ServiceNow Supported
TeamSupport Not Supported
Xero Not Supported
Zendesk Not Supported
Zendesk Sell Not Supported
Zoho Books Not Supported
Zuora Supported
Claim Akita and update features and information
Claim Akita and update features and information
Claim StepFunction and update features and information
Claim StepFunction and update features and information