Aiello GuestWebAiello
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Related Products
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About
Aiello GuestWeb is a mobile AI concierge that extends hospitality directly to guests' smartphones. Accessible instantly via QR code with no app download required, it gives guests 24/7 access to services, information, and bookings through a web interface. Supporting over 58 languages, GuestWeb enables natural interaction, reducing front desk calls while driving revenue through effortless dining, spa reservations, and more.
For hoteliers, it replaces static printed directories with a dynamic digital platform, allowing for real-time updates and printing cost reductions. Fully customizable and integrated with hotel systems, GuestWeb enhances engagement while supporting modern, sustainable operations.
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About
Estevano is a hotel guest-experience platform for independent hotels, resorts, and hotel groups. It combines a guest app and web experience with a multilingual AI concierge, voice support, and a browser-based team console. Guests can ask hotel questions, submit service requests, request room service, and make restaurant or spa bookings. The concierge can route requests to hotel departments for staff follow-up, while the console organizes guest requests, tasks, and bookings. Guests can use the service in English, Spanish, French, German, Italian, or Portuguese. Estevano connects with Oracle OPERA Cloud to use property and reservation data; other property-management connectors are handled as separately scoped integrations. Hotels can configure guest access with a QR code or link and use Estevano alongside their existing property-management operations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Hospitality
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Audience
Hotels and resorts, from independent hotels to hotel groups
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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PricingPricing varies
Free Version
Not Supported
Free Trial
Supported
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PricingPlans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAiello
Founded: 2018
Taiwan
aiello.ai/
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Company InformationEstevano
Founded: 2026
Spain
estevano.com
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Alternatives |
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Categories |
Categories |
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Integrations
OPERA Cloud PMS
Not Supported
WhatsApp
Not Supported
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