AgentricksAdvait Software Solutions
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Related Products
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About
Agentricks is designed for business process automation of MPKBY Agents across India. Using Agentricks an Agent can operate monthly and day to day tasks much effortlessly. It not only allows you to create lot from Collection entries you have made, but also you can deposit first then receive from customers. It is so easy and fast to prepare a lot from previous lot with just a few clicks. Agentricks handles all the interactions with the DOP portal that requires so much time and patience. It is packaged with important reports and statistics that are essential to keep track of the money flow during monthly operations. It comes with trial version to evaluate. Agent can then choose an affordable plan. You have to first download Agentricks providing an email that actually exists. Because, you will get the download link delivered to your inbox. Downloading and installing it is just matter of minutes. Once you launch it first time, Click on New User button at bottom of login screen.
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About
Process Shepherd's decision tree and agent scripting functionality furnishes agents with a step-by-step guides to complex workflows with optional integration to external services such as your CRM or helpdesk. The central aim of this platform is to refine workflows, strengthen compliance, and increase overall efficiency within contact centers and help desks.
The essence of Process Shepherd lies in its presentation of workflows as sequential steps or queries that agents follow one after the other. By delivering guidance in this segmented manner, the platform alleviates the complexity of handling complex tasks, minimizing both the time spent on training new agents and the average time consumed in individual interactions.
Cut Agent Onboarding Time by 80%
Diminish Ramp Time by 40%
Lower Average Handling by 30%
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
DOP Agents (MPKBY) in India seeking a solution to manage their operations
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Audience
Contact centers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$20
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAdvait Software Solutions
Founded: 2017
India
www.advaitss.co.in/products/agentricks
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Company InformationProcess Shepherd
Founded: 2022
United States
www.processshepherd.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Process Management Features
Access Controls / Permissions
Not Supported
Alerts / Notifications
Supported
Business Process Automation
Supported
Business Rules Management
Not Supported
Collaboration
Not Supported
Process Change Tracking
Not Supported
Process Mapping
Not Supported
Process Modeling & Design
Not Supported
Visual Workflow Management
Not Supported
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Integrations
Aircall
Not Supported
Freshdesk
Not Supported
Genesys Cloud CX
Not Supported
Salesforce
Not Supported
Zendesk
Not Supported
Zoho CRM
Not Supported
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Integrations
Aircall
Supported
Freshdesk
Supported
Genesys Cloud CX
Supported
Salesforce
Supported
Zendesk
Supported
Zoho CRM
Supported
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