Agate

Agate

Axess
CallTaker

CallTaker

Synagen Systems
+
+

Related Products

  • OpenPro ERP
    15 Ratings
    Visit Website
  • LionO360 ERP
    11 Ratings
    Visit Website
  • SuiteMaster
    Visit Website
  • Jumbula
    108 Ratings
    Visit Website
  • HoneyBook
    852 Ratings
    Visit Website
  • Planfix
    56 Ratings
    Visit Website
  • Acumatica Cloud ERP
    1,961 Ratings
    Visit Website
  • monday.com
    22,123 Ratings
    Visit Website
  • KPI Fire
    27 Ratings
    Visit Website
  • Rev.io PSA
    97 Ratings
    Visit Website

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Training organizations wanting a Process Management solution

Audience

Customer service and contact center agents requiring a solution to provide high-value, collaborative, realtime support

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$9.95 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Axess
Founded: 2003
France
www.axess.fr/besoin/gestion-organismes-formation

Company Information

Synagen Systems
Japan
www.calltaker.co

Alternatives

MyClic

MyClic

Kubiweb

Alternatives

LiveAgent

LiveAgent

Quality Unit
GestPlus Business

GestPlus Business

Fersoft Informatica

Categories

Categories

Business Management Features

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Convious
accesso Siriusware

Integrations

Convious
accesso Siriusware
Claim Agate and update features and information
Claim Agate and update features and information
Claim CallTaker and update features and information
Claim CallTaker and update features and information