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About

A simple customer engagement solution that might care more about your customers than you do. We work as an extension of your existing customer support departments. A remote team dedicated to managing any or all of these areas of customer success. We believe in giving back. We believe that many disadvantaged people can be even more focused on customer service and customer loyalty because of their circumstances. We focus on hiring and training the best people, all based in North America, regardless of their disabilities and situations. This means you have people who truly care, and relate to your customers. We can scale up within minutes to handle the chat volume of the smallest start-up to the largest enterprise clients. With our largest clients growing at rates of 20,000 plus customers a day we understand scalability and how to handle extreme volumes without issue. We integrate with all of the major ERPs and CRMs.

About

ON24 is a leading sales and marketing platform for digital engagement, delivering insights to drive ​revenue growth. ON24 serves more than 2,100 customers worldwide, including 3 of the 5 largest global technology companies, 3 of the 6 largest US banks, 3 of the 5 largest global healthcare companies, and 3 of the 5 largest global industrial manufacturers. Through interactive webinars, virtual events, and personalized content experiences, ON24 provides a system of engagement powered by AI for businesses to scale engagement, conversions, and pipelines to drive revenue growth. The ON24 Platform supports millions of professionals a month who are totaling billions of engagement minutes per year. ON24 is headquartered in San Francisco with global offices in North America, EMEA, and APAC.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies seeking a solution offering a remote support department to manage their clients and customers

Audience

Organizations that want to host interactive webinars and digital events

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Contact us for pricing
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • ON24 allows many customization for administrators and moderator roles. The dashboard is full of information and easy to navigate. The joining process for user point of view is very easy and simple.

Cons

  • There is a video delay issue between host and client. Otherwise, it's very good tool.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Advanced Chat Solutions
Founded: 2009
United States
acs.shrinkstack.com

Company Information

ON24
United States
www.on24.com

Alternatives

Alternatives

RingCentral Events

RingCentral Events

RingCentral

Categories

Categories

Virtual Event Platforms Features

Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
File Sharing
Lead Capture
Live Audio/Video Chat
Live Text Chat
Mobile Access
Moderation
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Booths
Virtual Lobby

Webinar Features

Alerts/Notifications
Customizable Branding
Event Management
Live Chat
Multi-Presenter
On-Demand Webinars
Polls / Voting
Q & A
Reporting/Analytics
Screen Sharing
Social Media Promotion

Integrations

Salesforce
5X
Drift
Eloqua
HubSpot CRM
HubSpot Customer Platform
Interprefy
Ketch
LiveVoice
Microsoft Power BI
MySQL
NetSuite
Octane11
Oracle Cloud Infrastructure
Outreach
OutreachCRM
Qlik Cloud Analytics
Socialive
Veeva CRM
Zendesk

Integrations

Salesforce
5X
Drift
Eloqua
HubSpot CRM
HubSpot Customer Platform
Interprefy
Ketch
LiveVoice
Microsoft Power BI
MySQL
NetSuite
Octane11
Oracle Cloud Infrastructure
Outreach
OutreachCRM
Qlik Cloud Analytics
Socialive
Veeva CRM
Zendesk
Claim Advanced Chat Solutions and update features and information
Claim Advanced Chat Solutions and update features and information
Claim ON24 and update features and information
Claim ON24 and update features and information