TechIDManager

TechIDManager

Ruffian Software
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About

Admin By Request EPM gives organizations control over who and what can elevate on their endpoints, without standing up servers, databases, or a dedicated admin team to run it. The model is least privilege: a user or an application receives the specific access its task requires and nothing more. This closes off a common attack route, since permanent local admin rights are what an attacker inherits when malware executes or a credential is stolen. Removing admin rights does not push users back into support queues. When someone needs a longer stretch of elevated work, they run an Admin Session that expires on its own. When they need only one program elevated, Run As Admin handles that alone and leaves the rest of the system unprivileged. Requests can be approved through the portal, the mobile app, or the API. Files receive an OPSWAT MetaDefender reputation check before elevation, and software that has already been vetted can clear automatically through pre-approval or the AI and Machine Learning approval engine. A single agent supports Windows, macOS, and Linux and behaves the same whether the endpoint is online or offline. Auditing and inventory are included as standard.

About

Are you implementing MFA everywhere but sharing admin accounts among your techs? If you are, you have not implemented MFA with fidelity. All modern security frameworks are clear that 1:1 is what account access should look like. Most MSPs have some sort of solution in place that ultimately puts the tech to client access outside of those parameters. TechIDManager creates and manages the accounts and credentials of your techs across all of your domains and networks - in a fashion that is more efficient, more secure, and more cost effective than any other platform on the market. Features Helps you become security framework compliant (NIST, CMMC, CIS, HIPAA, PCI.) Eliminates the need to share admin accounts (meeting modern security framework requirements like NIST 800-171 3.3.2 and many others) Automatic creation and disabling of accounts; right and permissions management Downtime tolerant Inject your unique credentials into client access points with minimal effort

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Growing businesses and enterprise organisations that need stronger endpoint access control, compliance, and privileged access management without operational overhead.

Audience

Managed Service Providers, IT Service Providers, MSSP

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Free Plan
Start with our lifetime Free Plan for up to 25 endpoints - all core features, no expiry, no credit card required.
Free Version
Free Trial

Pricing

$200/month/100 licenses
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • This solution offers excellent control over applications, allowing administrators to manage access, policies, and user permissions with ease. The platform is highly intuitive and provides an outstanding ease of use, making it simple for both administrators and end users to navigate and adopt with minimal training. Additionally, the mobile app delivers a seamless experience, enabling users to stay productive and connected from anywhere while maintaining access to key features and functionality. Overall, it is a reliable and user-friendly solution that balances administration, usability, and mobility exceptionally well.
  • Ease of Implementation, Straight forward documentation and security requirements. Sales Support Rep where there to walk us all the way through,
  • Super easy to setup and roll out. Can set automation rules so apps are auto approved based on publisher or application reputation. Mobile device works quickly for responding to requests.
  • Easy to Setup Good Functionality Great Customer Support Lots of OS compatibilities Console interface is easy to use and works as intended.
  • Admin By Request is generally very easy to navigate, making day-to-day administration straightforward. The mobile app is excellent, and it's simple to configure application filters and tie approval workflows to applications like Microsoft Teams, which makes approving requests while away from your desk quick and convenient.
  • Breadth of functionality - this app was clearly made by folks who have encountered the struggles with admin access in a real world enterprise setting, and it shows. The ease of setup and configuration are common-sense. It's incredibly configurable!
  • Admin By Request allowed us to finally solve the problem of local admin access on our campus without the need to expand our team to support the influx of requests.
  • I appreciate the customer service and the product. The application is very easy to use and has done the job well.
  • Avoids unnecessary support tickets for standard UAC elevation. Automate normal tasks, and allow full admin sessions when necessary. No more heartburn over the unknown number of domain machines with local admin rights.
  • Easy to audit Small learning curve for users Works reliably across Windows and macOS The ability to pre-approve a Vendor is very helpful

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Admin By Request
United States
www.adminbyrequest.com/en/endpoint-privilege-management

Company Information

Ruffian Software
Founded: 2019
United States
www.ruffiansoftware.com

Alternatives

Alternatives

Devolutions Server

Devolutions Server

Devolutions
M4PAM

M4PAM

Mamori.io

Categories

Categories

Privileged Access Management Features

Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

Endpoint Protection Features

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Single Sign On Features

Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management

Integrations

Active Directory
ChatGPT
Jira
Lucidum
MetaDefender Vault
Microsoft Entra ID
Microsoft Power BI
Microsoft Sentinel
Microsoft Teams
OPSWAT MetaDefender
OctoXLabs
Okta
ServiceNow
Slack
Splunk Cloud Platform
ThreatAware
VirusTotal

Integrations

Active Directory
ChatGPT
Jira
Lucidum
MetaDefender Vault
Microsoft Entra ID
Microsoft Power BI
Microsoft Sentinel
Microsoft Teams
OPSWAT MetaDefender
OctoXLabs
Okta
ServiceNow
Slack
Splunk Cloud Platform
ThreatAware
VirusTotal
Claim TechIDManager and update features and information
Claim TechIDManager and update features and information