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About

Admin By Request’s Endpoint Privilege Management gives organisations full control over local admin rights, application elevation, and endpoint privilege access across Windows, macOS, and Linux, without the complexity of traditional PAM solutions. For mid-market organisations, EPM acts as a complete, easy-to-deploy solution for managing endpoint access and privilege. It removes standing admin rights, enables just-in-time elevation, supports approval workflows, and provides full audit trails to strengthen security and meet compliance requirements. For enterprise organisations, EPM fits alongside existing security and identity stacks as a focused control layer that closes endpoint gaps traditional PAM solutions often leave behind, improving control without increasing support costs or requiring a full PAM overhaul.

About

RustDesk is a full-featured open source remote control alternative for self-hosting and security with minimal configuration. Works on Windows, macOS, Linux, iOS, Android, and web. Supports VP8/VP9/AV1 software codecs, and H264/H265 hardware codecs. Own your data, and easily set up a self-hosting solution on your infrastructure. P2P connection with end-to-end encryption based on NaCl. No administrative privileges or installation needed for Windows, elevate privilege locally or from remote on demand. We like to keep things simple and will strive to make them simpler where possible. Supported by a network of early advocates, contributors, and champions. If you are using RustDesk you should have your own RustDesk server. The ports required for RustDesk server self-hosting depend largely on your environment and what you want to do with RustDesk.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Growing businesses and enterprise organisations that need stronger endpoint access control, compliance, and privileged access management without operational overhead.

Audience

Teams in need of a solution to manage and secure their remote desktop access operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free Plan
Start with our lifetime Free Plan for up to 25 endpoints - all core features, no expiry, no credit card required.
Free Version
Free Trial

Pricing

$9.90 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.4 / 5
design 4.2 / 5
support 4.4 / 5

Reviews/Ratings

Overall 2.3 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.3 / 5
support 2.0 / 5

Pros from Real Users

Pros

  • Admin By Request allowed us to finally solve the problem of local admin access on our campus without the need to expand our team to support the influx of requests.
  • I appreciate the customer service and the product. The application is very easy to use and has done the job well.
  • Avoids unnecessary support tickets for standard UAC elevation. Automate normal tasks, and allow full admin sessions when necessary. No more heartburn over the unknown number of domain machines with local admin rights.
  • Easy to audit Small learning curve for users Works reliably across Windows and macOS The ability to pre-approve a Vendor is very helpful
  • It gives us a view into who is elevating and when. The sub-settings allow us to set a different set of rules based on the user role.
  • Users being able to request administrative elevation remotely when a game patch or new content pack needs installed has helped us immensely with weekend matches when on-site staff support is unavailable. Whitelisting anti cheat software and other crucial game services that are required to run has been a huge help. The inventory management aspects of ABR have been great, and I'm just starting to scratch the surface with their Remote Access tools. Great product, great support.
  • Easy install (via Intune). Just works; have never had an issue with it. It is the perfect solution to stop allowing your users to be a Local Admin all day, every day. They only get Admin when the NEED it. It's good balance of security and being able to do your job.
  • - Easy to set up - Easy to configure - Integrates with teams - Helps automate the process - Has a mobile app as well which is very handy

Pros & Cons from Real Users

Pros

  • Even though it's fast when it does work, since it's self hosted and runs through your own relay server.
  • - Self Hosting - Speed - Security - This means nothing, but the form told me I needed at least 100 characters in the text box. Lorem ipsum quick red fox yadda yadda yadda.
  • Unattended Mode plus the OTP Mode, faster connection and better display and resolution handling on Windows, Mac, and Linux.

Cons

  • Their support staff are not helpful, blunt, not trained at all to work with the public and quite rude. The system is full of bugs which are not being addressed, even though the internet is full of the discussions of these.
  • - Additional charge PER endpoint - regardless if you need unattended access or not - Support is terrible/non existent. - Server installation was a pain.
  • Remote Connection have no 'on-premises' options just like AnyDesk.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Admin By Request
United States
www.adminbyrequest.com/en/endpoint-privilege-management

Company Information

RustDesk
United States
rustdesk.com

Alternatives

Alternatives

Apache Guacamole

Apache Guacamole

Apache Software Foundation
AnyDesk

AnyDesk

AnyDesk Software
Idira

Idira

Idira by Palo Alto Networks
HelpConsole

HelpConsole

Browse Lab

Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Endpoint Protection Features

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Privileged Access Management Features

Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

Single Sign On Features

Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management

Integrations

Active Directory
Azure Marketplace
ChatGPT
Devolutions Remote Desktop Manager
Docker
Jira
Lucidum
MetaDefender Vault
Microsoft Entra ID
Microsoft Power BI
Microsoft Sentinel
Microsoft Teams
OPSWAT MetaDefender
OctoXLabs
Okta
ServiceNow
Slack
Splunk Cloud Platform
ThreatAware
VirusTotal

Integrations

Active Directory
Azure Marketplace
ChatGPT
Devolutions Remote Desktop Manager
Docker
Jira
Lucidum
MetaDefender Vault
Microsoft Entra ID
Microsoft Power BI
Microsoft Sentinel
Microsoft Teams
OPSWAT MetaDefender
OctoXLabs
Okta
ServiceNow
Slack
Splunk Cloud Platform
ThreatAware
VirusTotal
Claim RustDesk and update features and information
Claim RustDesk and update features and information