ActiveTRACK vs. Simple Interact Comparison


ActiveTRACK HealthWare Systems	Simple Interact	+	+
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About HealthWare Systems is committed to creating world-class patient experiences. Our patient tracking system, ActiveTRACK, provides real-time patient status while monitoring registration, throughput, and wait times. ActiveTRACK enables management to better allocate staff and resources and measure and reach specific goals related to increased efficiency, shorter registration and patient wait times, and improved patient experiences and patient satisfaction scores. With ActiveTRACK, a patient may check-in at a self-service kiosk or greeter station upon arrival. For pre-registered patients, any documents that must be signed can be generated for immediate review and completion, while items like photo IDs and insurance cards can be scanned. ActiveTRACK can also produce wayfinding maps to help patients navigate their way throughout the healthcare facility. ActiveTRACK can employ advanced patient waitlist strategies to support immediate processing.	About Simple Interact is a Software as a Service (SaaS) company that serves medical practices, groups, and hospitals. We speed up your patient workflow while reducing your staffing needs. We do this by automating repetitive tasks that staff has to otherwise perform. Intake, Image capture(Insurance card, Driver’s license, Selfie), Medical history, Screenings, Legal, Informed consents, Initials, eSignature, Educational marketing. Automated filling of cancelled appointment slots, Appointment request forms, Referral request forms, and Request management. Patient self-sign-in with address/insurance verification, virtual waiting room, and Telehealth reminders and consent.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Healthcare providers and professionals searching for a patient tracking and experience solution	Audience Patient Management platform for clinics
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information HealthWare Systems United States healthwaresystems.com/activeware-products/patient-experience-tracking/	Company Information Simple Interact Founded: 2013 United States www.simpleinteract.com
Alternatives Vecna Vecna Technologies	Alternatives CLARIFIRE HEALTH Clarifire
Yosi	athenaOne athenahealth
Savance Health	DoctorConnect Adtel International
Ahi Lobby Change Healthcare	MYLE MEDFAR Clinical Solutions
Solv Solv Health View All	Integrated Web ClickDone Consulting View All
Categories Patient Experience Supported Patient Management Supported	Categories Clinic Management Supported Healthcare Payer Care Management Workflow Applications Supported Medical Practice Management Supported Patient Case Management Supported Patient Experience Supported Patient Management Supported Reputation Management Supported
	Patient Management Features Admissions Management Not Supported Bed Management Not Supported Discharge Management Not Supported Historical Reporting Not Supported Patient Flow Management Supported Patient Location Tracking Not Supported Patient Monitoring Not Supported Real Time Reporting Not Supported Waiting Time Tracking Not Supported Show More Features Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Not Supported Patient Portal Not Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Not Supported Patient Case Management Features Activity Tracking Supported Assessment Notes Not Supported Billing & Invoicing Not Supported Calendar Management Not Supported Candidate Identification Not Supported Case List Management Not Supported Eligibility Verification Not Supported HIPAA Compliant Supported Medical History Records Supported Patient Records Supported Referral Management Not Supported Treatment Planning Not Supported Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Not Supported Review Monitoring Not Supported Sentiment Analysis Supported Social Media Metrics Not Supported Social Media Monitoring Not Supported White Label Not Supported
Integrations No info available.	Integrations No info available.
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