ActiveTRACK vs. Integrated Web Comparison


ActiveTRACK HealthWare Systems	Integrated Web ClickDone Consulting	+	+
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About HealthWare Systems is committed to creating world-class patient experiences. Our patient tracking system, ActiveTRACK, provides real-time patient status while monitoring registration, throughput, and wait times. ActiveTRACK enables management to better allocate staff and resources and measure and reach specific goals related to increased efficiency, shorter registration and patient wait times, and improved patient experiences and patient satisfaction scores. With ActiveTRACK, a patient may check-in at a self-service kiosk or greeter station upon arrival. For pre-registered patients, any documents that must be signed can be generated for immediate review and completion, while items like photo IDs and insurance cards can be scanned. ActiveTRACK can also produce wayfinding maps to help patients navigate their way throughout the healthcare facility. ActiveTRACK can employ advanced patient waitlist strategies to support immediate processing.	About Let’s start with a paradigm shift. If you believe millenials are unloyal, consider this. The battleground of loyalty has simply changed. 20 years ago, service quality was king. And now: Convenience is King. Your healthcare website just needs to accomplish three things. Meet high UX standards of digitally keen audiences. Allow patients to access tools that save them time. Give reliable and quick access. The outcome is loyalty. Anything not bolted to the ground needs to be accessible online and automated. Your capacity to increase accessibility online directly influences the practice revenue potential. You need a web design solution like Integrated Web that handles +90% of the patient experience conveniently and beautifully and is designed just for you. Patients need rapid access to tools that feel intuitive. For that, you’ll want to look into digital streamlining of office work. This is where you’ll need to consolidate multiple vendors, use artificial intelligence (AI).
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Healthcare providers and professionals searching for a patient tracking and experience solution	Audience Helathcare providers searching for a solution to manage and improve their operations
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $500.00/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information HealthWare Systems United States healthwaresystems.com/activeware-products/patient-experience-tracking/	Company Information ClickDone Consulting Founded: 2016 United States clickdone.consulting
Alternatives Vecna Vecna Technologies	Alternatives DoctorConnect Adtel International
Yosi	Bridge BridgeInteract
Savance Health	athenaOne athenahealth
Ahi Lobby Change Healthcare	MYLE MEDFAR Clinical Solutions
Solv Solv Health View All	NextGen Healthcare EHR NextGen Healthcare View All
Categories Patient Experience Supported Patient Management Supported	Categories Dental Supported Medical Practice Management Supported Medical Scheduling Supported Patient Case Management Supported Patient Experience Supported Patient Management Supported
	Patient Management Features Admissions Management Supported Bed Management Not Supported Discharge Management Not Supported Historical Reporting Not Supported Patient Flow Management Supported Patient Location Tracking Not Supported Patient Monitoring Supported Real Time Reporting Not Supported Waiting Time Tracking Not Supported Show More Features Dental Features Appointment Management Supported Appointment Reminders Supported Claims Management Not Supported Clinical Charting Not Supported Imaging Not Supported Inventory Management Not Supported Patient Account Management Supported Patient Billing Supported Patient Records Management Not Supported Treatment Planning Not Supported Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Not Supported Patient Records Not Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Not Supported Facility Scheduling Not Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Not Supported Patient Case Management Features Activity Tracking Not Supported Assessment Notes Not Supported Billing & Invoicing Not Supported Calendar Management Supported Candidate Identification Not Supported Case List Management Not Supported Eligibility Verification Not Supported HIPAA Compliant Supported Medical History Records Not Supported Patient Records Not Supported Referral Management Supported Treatment Planning Not Supported
Integrations No info available.	Integrations No info available.
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