ActiveTRACK vs. DoctorConnect Comparison


ActiveTRACK HealthWare Systems	DoctorConnect Adtel International	+	+
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About HealthWare Systems is committed to creating world-class patient experiences. Our patient tracking system, ActiveTRACK, provides real-time patient status while monitoring registration, throughput, and wait times. ActiveTRACK enables management to better allocate staff and resources and measure and reach specific goals related to increased efficiency, shorter registration and patient wait times, and improved patient experiences and patient satisfaction scores. With ActiveTRACK, a patient may check-in at a self-service kiosk or greeter station upon arrival. For pre-registered patients, any documents that must be signed can be generated for immediate review and completion, while items like photo IDs and insurance cards can be scanned. ActiveTRACK can also produce wayfinding maps to help patients navigate their way throughout the healthcare facility. ActiveTRACK can employ advanced patient waitlist strategies to support immediate processing.		About DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Healthcare providers and professionals searching for a patient tracking and experience solution		Audience Doctors, clinics and hospitals
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing $210 Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Overall 3.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information HealthWare Systems United States healthwaresystems.com/activeware-products/patient-experience-tracking/		Company Information Adtel International Founded: 1992 United States www.doctorconnect.net
Alternatives Vecna Vecna Technologies		Alternatives Perfect Patient Management System SARU TECH
Yosi		Benchmark PM Benchmark Solutions
Savance Health		OptiMantra
Ahi Lobby Change Healthcare		Nexus EHR Nexus Clinical
Solv Solv Health View All		DrChrono View All
Categories Patient Experience Patient Management		Categories Appointment Reminder Chiropractic Clinic Management Dental Dermatology Healthcare Medical Practice Management Medical Scheduling Medical Spa Optometry Patient Engagement Patient Experience Patient Intake Patient Management Patient Scheduling Pediatric Physical Therapy Plastic Surgery Podiatry Radiology Reputation Management Telemedicine
		Patient Management Features Admissions Management Bed Management Discharge Management Historical Reporting Patient Flow Management Patient Location Tracking Patient Monitoring Real Time Reporting Waiting Time Tracking Show More Features Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging Chiropractic Features Appointment Management Billing & Invoicing Claims Management EHR Certified Outcome Assessments Patient Account Management Patient Records SOAP Notes Dental Features Appointment Management Appointment Reminders Claims Management Clinical Charting Imaging Inventory Management Patient Account Management Patient Billing Patient Records Management Treatment Planning Dermatology Features Claims Management EMR / EHR HIPAA Compliant Image Management Inventory Management Patient Portal Progress Notes Scheduling Treatment Plans Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Medical Scheduling Features Appointment Management Billing & Invoicing Drag & Drop Facility Scheduling Multi-Location No-Show Tracking On Call Scheduling Patient Records Patient Scheduling Physician Management Recurring Appointments Self Service Portal Staff Scheduling Medical Spa Features Appointment Management Before & After Pictures Client Management Gift Card Management HIPAA Compliant Inventory Management Package Creation Optometry Features Appointment Management Insurance Management Inventory Management Patient Records Recall Tracking Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management Patient Scheduling Features Analytics/Reporting Approval Process Control HIPAA Compliant Mobile Access Notifications/Alerts Online Scheduling Patient Communications Patient Intake Patient Portal Patient Records Management Payment Processing Reminders SMS Messaging Pediatric Features Admissions Management Billing & Invoicing Charge Capture Clinical Notes Code Processing Custom Bundles Electronic Health Record HIPAA Compliant Practice Management Scheduling SMS Messaging Vaccine Management Physical Therapy Features Activity Monitoring Appointment Management Assessments Billing & Invoicing Exercise Management Insurance Management Multi-Location Patient Records Practice Management Progress Notes Treatment Plans Plastic Surgery Features Appointment Management Before & After Pictures Claims Management Inventory Management Patient Billing Patient Flow Management Patient Portal Patient Records Management Scheduling Podiatry Features Appointment Management Patient Records Radiology Features Audit Trail Billing & Invoicing Claims Management EDI EMR HL7 Bridge Image Fusion PACS Integration Patient Scheduling Scanning Input Teleradiology Wait List Management
Integrations AccuMed EHR AdvancedMD Amazing Charts EHR Azalea EHR Lytec MOSAIQ Plaza ModMed NextGen Healthcare EHR Nextech Tebra Yelp athenaClinicals eClinicalWorks Show More Integrations		Integrations AccuMed EHR AdvancedMD Amazing Charts EHR Azalea EHR Lytec MOSAIQ Plaza ModMed NextGen Healthcare EHR Nextech Tebra Yelp athenaClinicals eClinicalWorks Show More Integrations View All 13 Integrations
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