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About

# Activ8 Commerce Review: Winery Commerce Software for DTC Sales For wineries and distilleries, growth often brings complexity. Managing tasting room sales, wine clubs, online orders, customer relationships, inventory, fulfillment, and compliance across multiple systems can create inefficiencies that slow teams down and impact the customer experience. **Activ8 Commerce is a direct-to-consumer (DTC) commerce platform built specifically for wineries, distilleries, cideries, and other beverage alcohol producers.** The platform combines winery POS software, wine club management, eCommerce, customer relationship management (CRM), inventory visibility, fulfillment tools, and marketing integrations into a single connected system. By centralizing customer, sales, and operational data, Activ8 helps producers save time, increase efficiency, and deliver better customer experiences across every sales channel. Activ8 helps producers streamline operations, strengthen customer relationships,

About

We make it easy to provide your customers with the best shopping experience possible, regardless of channel. Treat your customers as individuals and personalize their club, eCommerce, and tasting room experiences. A deeper understanding of your tasting room guest and their relationship with your brand. Proactive tools to cut down on customer inquiries with tools like auto account updater, automatic club emails, and intuitive interfaces. Commerce7's systems intuitive search, data displays, and reports put the information you need at your fingertips. Commerce7 was built for speed. Process 1000 club members in 90 seconds and, on average, APIs respond in less than 100 milliseconds.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Wioneries and distilleries interested in a direct to consumer commerce solution

Audience

Wineries looking for an eCommerce platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/mo
Recommended solutions for medium sized wineries with sizeable clubs is $299/mo, no transactions fees.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 2.5 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Everything is on one place so you can get a big picture of what each customer spends or events they attend.
  • None come to mind after working with them for 6 months.

Cons

  • Your register POS view is actually their website Vinoshipper and Commerce 7 do not sync as they state it does Their email campaign does not work if there are emails that are faulty. The system quits after 8 faulty emails and will not send out your campaign. Customer service is lacking. There is no phone number or chat just an email and they take awhile to get back to you. It is very expensive. They charge you $400 a month plus 1% They have no action plan if their system goes down or if the internet stops working. They will tell you that their only source to help you is to email them and wait for them to reply as soon as they can. They make you watch videos that are outdated to set up the system on your own. They have moved buttons around and have given different names to the buttons and still expect you to use the same outdated videos. If you need help setting anything up, you email them and they give you maybe one time slot 5 days from your request.
  • Customer service. They don’t understand fulfillment. They don’t care about their customers. They don’t understand sales outside of mass market online wine/retail. No customization options.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Activ8 Commerce
United States
activ8commerce.com

Company Information

Commerce7
Founded: 2018
Canada
commerce7.com

Alternatives

Alternatives

Categories

Distillery Supported
Winery Supported

Categories

eCommerce Supported
Winery Supported

Winery Features

Barrel Management Not Supported
Billing & Invoicing Not Supported
Cellar Management Not Supported
Inventory Management Not Supported
Order Management Supported
Point of Sale (POS) Supported
Production Tracking Not Supported
Vineyard Management Not Supported
Wine Club Management Supported

Integrations

Mailchimp Supported
QuickBooks Online Supported
ShipStation Supported
Tock Supported
Alipay Not Supported
Apple Pay Not Supported
Avalara Not Supported
Facebook Not Supported
Forter Not Supported
Google Not Supported
Help Scout Not Supported
HubSpot CRM Not Supported
Klaviyo Supported
ShipCompliant Supported
Shippit Not Supported
Shopify Supported
TapMango Not Supported
TeraVina Not Supported
UPS Ready Supported
Worldpay Supported

Integrations

Mailchimp Supported
QuickBooks Online Supported
ShipStation Supported
Tock Supported
Alipay Supported
Apple Pay Supported
Avalara Supported
Facebook Supported
Forter Supported
Google Supported
Help Scout Supported
HubSpot CRM Supported
Klaviyo Not Supported
ShipCompliant Not Supported
Shippit Supported
Shopify Not Supported
TapMango Supported
TeraVina Supported
UPS Ready Not Supported
Worldpay Not Supported
Claim Activ8 Commerce and update features and information
Claim Activ8 Commerce and update features and information
Claim Commerce7 and update features and information
Claim Commerce7 and update features and information