Accountable

Accountable

Accountable HQ
EnGuard

EnGuard

Enterprise Guardian
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About

Accountable can supercharge your risk management and empower your team by simplifying the process of managing risk across all levels of your organization, become compliant with HIPAA, GDPR, CCPA and more privacy laws, and build trust with your customers and partners. Easily comply with global privacy laws such as HIPAA, GDPR, CPRA and more using Accountable's easy-to-use solution for privacy compliance. Manage risk by identifying and mitigating vulnerabilities by using Accountable's security risk and data protection impact assessments, giving you confidence in risk management. Monitor 3rd and 4th party vendor risk with ease with built in questionnaires and business agreement templates. The employee portal gives your team a way to stay up to date on security awareness and HIPAA training as well as the ability to review policies or report potential security issues. Share compliance, security, and privacy reports with those inside and outside your organization.

About

EnGuard offers HIPAA compliant email services designed for the healthcare industry.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations who find themselves needing to comply with HIPAA, GDPR, or other data privacy regulation

Audience

Healthcare providers that send ePHI and want an encrypted HIPAA compliant email solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$399.00/month
$100k Compliance Protection
Complete Risk Assessment
Complete Vendor Contract Management
Complete Policies & Procedures
PHI Inventory Management
Breach Reporting Management
HIPAA Seal of Compliance
Data Breach Monitoring
Free Version Not Supported
Free Trial Supported

Pricing

$15 per month
Starts at $3 per user per month (minimum 5 users)
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 3.4 / 5
ease 3.9 / 5
features 3.9 / 5
design 3.9 / 5
support 3.3 / 5

Pros & Cons from Real Users

Pros

  • Very responsive, knowledgeable staff, very easy to navigate platform, comprehensive policy templates.
  • --HIPAA and Security Awareness training and team Member tracking. --Policy Set., templates, customization, publication and tracking of Team Member review.
  • Availability of support teams. Amazing attitude and thorough follow-through. GREAT staff/GREAT response time.
  • Very timely and kept me in-the-know. Persistent through the issue to come to a resolution that actually worked!

Cons

  • High ongoing cost for our particular small nonprofit organization with very low compliance risk.
  • Absence of ability for system to automatically track/issue reminders for team members with outstanding or delinquent training.
  • Data request functionality needs more flexibility/customization.
  • None.

Pros & Cons from Real Users

Pros

  • was cheap before they recently raised their prices. Can send secure emails to outside the organization with secure links to files
  • Several billings with reasonable cost. Can choose various order service with different service options.
  • Reasonable cost. Works well. Secure email server. Have had this service for over a dozen years.
  • Enguard's customer support is really quite fast. The service performs it's job well. We primarily used it to allow employees to send encrypted emails and large file attachments. These services worked fine.
  • At one time, users were able to email the company for customer support. And our tech support team was able to integrate their software easily into our websites.

Cons

  • technical support is not open. Even when it is open, they do not answer the phone and say all their reps are busy.
  • Suggested to someone need regular secure systems for email and other domains.
  • I don’t have any negative things to say about this.
  • When moving away from Enguard, we found that the Control Panel does not allow an administrator to bulk-delete accounts. I submitted a ticket asking that accounts be deleted and was denied. I called and requested and was denied. I called and requested that it be escalated to a manager. Denied. Every request was denied because Enguard did not want the liability of deleting accounts. That's hard to understand, because I made the request in writing. I even suggested that I could send in documentation on company letterhead with an executive signature. Still denied. Why is this important? Enguard's control only allows you to delete users one-at-a-time. You have to click on the user and wait for the user's page to load. Click delete. Click "Ok" to delete. Wait for the delete and the load back to the accounts screen. Considering this was going take 15 seconds per user it would take us 4 hours to delete users at 100% efficiency. I let them know that I would be posting feedback accordingly here and that I would suggest that they discuss my request with an owner. My request was again denied. Later that day I received an e-mail back from support stating that they would actually fulfill my request with written consent releasing Enguard from liability for such an act. Unfortunately, I was already finished when I read the email. Enguard was unable to delete 870 accounts.
  • As you can see from their website, they no longer offer email support. This is not only ironic, but seriously slows down communication. In the short time they've been in business they've changed their company name three times. (Yes, three!) Each time required new servers to be integrated into our websites (time/money).

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Accountable HQ
Founded: 2013
United States
www.accountablehq.com

Company Information

Enterprise Guardian
Founded: 2007
United States
www.enguard.com

Alternatives

SafeTitan

SafeTitan

TitanHQ

Alternatives

LuxSci

LuxSci

Lux Scientiae
Aspida Mail

Aspida Mail

Aspida

Categories

Categories

Email Encryption Supported
Email Security Supported
HIPAA Compliance Supported

HIPAA Compliance Features

Access Control / Permissions Not Supported
Audit Management Supported
Compliance Reporting Supported
Data Security Supported
Documentation Management Supported
For Healthcare Supported
Incident Management Supported
Policy Training Supported
Remediation Management Not Supported
Risk Management Supported
Vendor Management Supported

Compliance Features

Archiving & Retention Not Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Supported
Controls Testing Not Supported
Environmental Compliance Supported
FDA Compliance Not Supported
HIPAA Compliance Supported
Incident Management Supported
ISO Compliance Supported
OSHA Compliance Not Supported
Risk Management Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Not Supported
Version Control Not Supported
Workflow / Process Automation Not Supported

Data Privacy Management Features

Access Control Not Supported
CCPA Compliance Supported
Consent Management Not Supported
Data Mapping Supported
GDPR Compliance Supported
Incident Management Supported
PIA / DPIA Supported
Policy Management Supported
Risk Management Supported
Sensitive Data Identification Not Supported

GDPR Compliance Features

Access Control Not Supported
Consent Management Not Supported
Data Mapping Supported
Incident Management Supported
PIA / DPIA Supported
Policy Management Supported
Risk Management Supported
Sensitive Data Identification Not Supported

Policy Management Features

Approval Process Control Not Supported
Attestation Supported
Audit Trails Not Supported
Policy Creation Supported
Policy Library Supported
Policy Metadata Management Not Supported
Policy Training Not Supported
Reporting / Analytics Not Supported
Version Control Supported
Workflow Management Not Supported

Risk Management Features

Alerts/Notifications Supported
Auditing Not Supported
Business Process Control Supported
Compliance Management Supported
Corrective Actions (CAPA) Not Supported
Dashboard Supported
Exceptions Management Not Supported
Internal Controls Management Supported
IT Risk Management Supported
Legal Risk Management Supported
Mobile Access Not Supported
Operational Risk Management Not Supported
Predictive Analytics Not Supported
Reputation Risk Management Not Supported
Response Management Supported
Risk Assessment Supported

Security Awareness Training Features

Analytics / Reporting Not Supported
Certification Training Supported
Custom Test Building Not Supported
Gamification Not Supported
Industry Benchmarking Supported
Non-Email Based Testing Supported
Online Courses Supported
Phishing Simulation Not Supported
Pre-Assessments Supported
Prebuilt Training Library Supported

Email Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Encryption Supported
Policy Management Not Supported
Quarantine Not Supported
Reporting/Analytics Not Supported
Whitelisting / Blacklisting Not Supported

Integrations

WorkOS Supported

Integrations

WorkOS Not Supported
Claim Accountable and update features and information
Claim Accountable and update features and information
Claim EnGuard and update features and information
Claim EnGuard and update features and information