DialogflowGoogle
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Related Products
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About
The Accern No-Code NLP Platform empowers domain experts and business analysts to extract the most accurate insights from massive streams of unstructured data–including news, social media, industry reports and internal documents—within minutes. Accern offers pre-built AI/ML/NLP solutions to minimize time to value and maximize ROI for equity research, credit risk, M&A activity, ESG performance, insurance claims, fraud prevention, sanctions monitoring and more.
Recognized as the first No-Code NLP platform and industry leader with the highest accuracy scores, Accern also enables data scientists to customize end-to-end AI/ML/NLP workflows with BYO datasets, taxonomies, models and pre-integrated dashboards and DSML platforms. In production at companies like Allianz, William Blair and Mizuho Bank, Accern accelerates innovation by enhancing existing models and enriching BI dashboards.
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About
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Business Analysts & Data Science Teams
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Audience
Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingPricing is primarily consumption-based.
Free Version
Not Supported
Free Trial
Not Supported
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PricingNew customers receive a $600 credit for a no charge trial of Dialogflow CX that can be cancelled at any time. This credit activates automatically upon using Dialogflow CX for the first time and expires after 12 months. This is a Dialogflow-specific extension of the Google Cloud no charge trial.
Dialogflow also offers pay as you go plans.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationAccern
Founded: 2014
United States
accern.com
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Company InformationGoogle
Founded: 1998
United States
cloud.google.com/dialogflow
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Alternatives |
Alternatives |
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
Not Supported
For eCommerce
Not Supported
For Healthcare
Not Supported
For Sales
Not Supported
Image Recognition
Not Supported
Machine Learning
Not Supported
Multi-Language
Not Supported
Natural Language Processing
Not Supported
Predictive Analytics
Supported
Process/Workflow Automation
Not Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Not Supported
Machine Learning Features
Deep Learning
Supported
ML Algorithm Library
Supported
Model Training
Supported
Natural Language Processing (NLP)
Supported
Predictive Modeling
Supported
Statistical / Mathematical Tools
Not Supported
Templates
Supported
Visualization
Not Supported
Data Extraction Features
Disparate Data Collection
Supported
Document Extraction
Supported
Email Address Extraction
Supported
Image Extraction
Not Supported
IP Address Extraction
Not Supported
Phone Number Extraction
Not Supported
Pricing Extraction
Not Supported
Web Data Extraction
Supported
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Artificial Intelligence Features
Chatbot
Supported
For eCommerce
Supported
For Healthcare
Supported
For Sales
Supported
Image Recognition
Not Supported
Machine Learning
Not Supported
Multi-Language
Supported
Natural Language Processing
Supported
Predictive Analytics
Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Supported
Virtual Personal Assistant (VPA)
Supported
Machine Learning Features
Deep Learning
Supported
ML Algorithm Library
Supported
Model Training
Supported
Natural Language Processing (NLP)
Supported
Predictive Modeling
Supported
Statistical / Mathematical Tools
Supported
Templates
Supported
Visualization
Supported
Natural Language Processing Features
Co-Reference Resolution
Supported
In-Database Text Analytics
Supported
Named Entity Recognition
Supported
Natural Language Generation (NLG)
Supported
Open Source Integrations
Supported
Parsing
Supported
Part-of-Speech Tagging
Supported
Sentence Segmentation
Supported
Stemming/Lemmatization
Supported
Tokenization
Supported
Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Not Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Not Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Speech Synthesis
Supported
Virtual Assistant
Supported
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Integrations
Box
Supported
Carrot quest
Not Supported
Dialpad Support
Not Supported
Geomant
Not Supported
Google Sheets
Supported
KODA Bots
Not Supported
Kik
Not Supported
Looker
Supported
Microsoft OneDrive
Supported
NiCE CXone Mpower
Not Supported
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Integrations
Box
Not Supported
Carrot quest
Supported
Dialpad Support
Supported
Geomant
Supported
Google Sheets
Not Supported
KODA Bots
Supported
Kik
Supported
Looker
Not Supported
Microsoft OneDrive
Not Supported
NiCE CXone Mpower
Supported
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