AppHelp

AppHelp

AppDirect
+
+

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About

AWS Trusted Advisor is an online tool that provides you real time guidance to help you provision your resources following AWS best practices. Trusted Advisor checks help optimize your AWS infrastructure, increase security and performance, reduce your overall costs, and monitor service limits. Whether establishing new workflows, developing applications, or as part of ongoing improvement, take advantage of the recommendations provided by Trusted Advisor on a regular basis to help keep your solutions provisioned optimally. AWS Basic Support and AWS Developer Support customers get access to 6 security checks (S3 Bucket Permissions, Security Groups - Specific Ports Unrestricted, IAM Use, MFA on Root Account, EBS Public Snapshots, RDS Public Snapshots) and 50 service limit checks. AWS Business Support and AWS Enterprise Support customers get access to all 115 Trusted Advisor checks (14 cost optimization, 17 security, 24 fault tolerance, 10 performance, and 50 service limits).

About

Customers have different support needs at different stages of their digital journey. Become the trusted advisor to your customers with training solutions to help them adopt new services, or help them maximize their solutions with ongoing support. Offload your productivity support operations so you can focus on your core business for digital transformation. AppHelp offers a variety of migration, onboarding, and ongoing support solutions to help you meet and exceed requirements for both Microsoft and Google’s Cloud Partner Programs. Help your SMB customers save on on-site IT costs with a comprehensive Help Desk solution. Diagnose and troubleshoot issues from cloud applications to networking devices, computers, and more. Power the smart revolution for your business customers by offering holistic IoT solutions consisting of smart and connected devices, apps, and support. AppHelp offers remote support for security products, access control, A/V equipment, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams that want to reduce costs, increase performance, and improve security

Audience

Businesses looking for a solution to offer support for the digital services they sell directly from their marketplace

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/premiumsupport/technology/trusted-advisor/

Company Information

AppDirect
Founded: 2009
United States
www.appdirect.com/products/apphelp

Alternatives

Alternatives

Octalsoft CTMS

Octalsoft CTMS

Octalsoft
Axiomatic People Counting

Axiomatic People Counting

Axiomatic Technology
Web+Center

Web+Center

Internet Software Sciences

Categories

Cloud Management Supported

Categories

Customer Service Supported

Cloud Management Features

Access Control Supported
Billing & Provisioning Not Supported
Capacity Analytics Supported
Cost Management Supported
Demand Monitoring Supported
Multi-Cloud Management Not Supported
Performance Analytics Supported
SLA Management Not Supported
Supply Monitoring Not Supported
Workflow Approval Not Supported

Integrations

Adobe Advertising Cloud Not Supported
Amazon Web Services (AWS) Not Supported
AppDirect Not Supported
AppWise Not Supported
BlueSnap Not Supported
Cisco Secure Cloud Analytics Not Supported
Coveo Not Supported
G2 Not Supported
Google Cloud Platform Not Supported
Google Workspace Not Supported
IBM Cloud Not Supported
Kount Not Supported
Microsoft 365 Not Supported
New Relic Supported
Shippo Not Supported
Sophos Cloud Optix Supported
VMware Cloud Not Supported
WalkMe Not Supported
Worldpay Not Supported

Integrations

Adobe Advertising Cloud Supported
Amazon Web Services (AWS) Supported
AppDirect Supported
AppWise Supported
BlueSnap Supported
Cisco Secure Cloud Analytics Supported
Coveo Supported
G2 Supported
Google Cloud Platform Supported
Google Workspace Supported
IBM Cloud Supported
Kount Supported
Microsoft 365 Supported
New Relic Not Supported
Shippo Supported
Sophos Cloud Optix Not Supported
VMware Cloud Supported
WalkMe Supported
Worldpay Supported
Claim AWS Trusted Advisor and update features and information
Claim AWS Trusted Advisor and update features and information
Claim AppHelp and update features and information
Claim AppHelp and update features and information