Vantage PointPipkins
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Related Products
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About
No scenario is too complex, no company too large or too small for us. We have the right answer to each and every demand scenario, whether time recording, conventional working time management, intuitive self services, mobile apps, detailed workforce scheduling, sophisticated workforce scheduling or strategic capacity planning. In the cloud or on premises. We live and breathe workforce management, day in, day out. The European Court of Justice requires companies to record employee working hours systematically and in a legally compliant, watertight manner. ATOSS Workforce Management solutions meet these demands with ease and have so much more to offer. After all, flexible scheduling, preferred duty planning and self services benefit companies and employees alike. You’d like a rapid assessment which workforce management solution suits your company best? Check out the ATOSS Solution Finder. You’ll gain some valuable insights and naturally, we would be pleased to answer your questions.
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About
Vantage Point is Pipkins’ premier enterprise workforce management (EWM) product, featuring comprehensive scheduling, forecasting, and planning functionality for complete enterprise-wide, front office, back office, multi-site, contact center workforce management (WFM) and performance management. At Pipkins, we understand that details matter with every contact. Vantage Point uniquely handles every contact that comes into organizations, including calls, chat, text message, e-mail, and back office work items. Pipkins utilizes our own state-of-the-art algorithms developed by founder, Dr. James Pipkins. The use of these algorithms makes Vantage Point simply the most accurate forecasting product on the market, enabling companies to solve complex operational issues in today's multi-faceted omni-channel workforce management environments. Vantage Point gives organizations a proven WFM solution with the ability to automate processes and reduce costs.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in search of a workforce management solution to optimize their forecasting, capacity planning, and scheduling processes
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Audience
Contact centers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationATOSS
Founded: 1989
Germany
www.atoss.com/de-de
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Company InformationPipkins
Founded: 1983
United States
www.pipkins.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Employee Scheduling Features
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Workforce Optimization (WFO) Features
eLearning
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
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Integrations
8x8 Contact Center
ADP Workforce Now
Aspect
Bosch IoT Suite
Cisco CX Cloud
Five9
Kaleris
Keephub
Loopline
Microsoft 365
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Integrations
8x8 Contact Center
ADP Workforce Now
Aspect
Bosch IoT Suite
Cisco CX Cloud
Five9
Kaleris
Keephub
Loopline
Microsoft 365
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