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About

No scenario is too complex, no company too large or too small for us. We have the right answer to each and every demand scenario, whether time recording, conventional working time management, intuitive self services, mobile apps, detailed workforce scheduling, sophisticated workforce scheduling or strategic capacity planning. In the cloud or on premises. We live and breathe workforce management, day in, day out. The European Court of Justice requires companies to record employee working hours systematically and in a legally compliant, watertight manner. ATOSS Workforce Management solutions meet these demands with ease and have so much more to offer. After all, flexible scheduling, preferred duty planning and self services benefit companies and employees alike. You’d like a rapid assessment which workforce management solution suits your company best? Check out the ATOSS Solution Finder. You’ll gain some valuable insights and naturally, we would be pleased to answer your questions.

About

Vantage Point is Pipkins’ premier enterprise workforce management (EWM) product, featuring comprehensive scheduling, forecasting, and planning functionality for complete enterprise-wide, front office, back office, multi-site, contact center workforce management (WFM) and performance management. At Pipkins, we understand that details matter with every contact. Vantage Point uniquely handles every contact that comes into organizations, including calls, chat, text message, e-mail, and back office work items. Pipkins utilizes our own state-of-the-art algorithms developed by founder, Dr. James Pipkins. The use of these algorithms makes Vantage Point simply the most accurate forecasting product on the market, enabling companies to solve complex operational issues in today's multi-faceted omni-channel workforce management environments. Vantage Point gives organizations a proven WFM solution with the ability to automate processes and reduce costs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in search of a workforce management solution to optimize their forecasting, capacity planning, and scheduling processes

Audience

Contact centers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ATOSS
Founded: 1989
Germany
www.atoss.com/de-de

Company Information

Pipkins
Founded: 1983
United States
www.pipkins.com

Alternatives

Alternatives

WorkForce Suite

WorkForce Suite

WorkForce Software

Categories

Categories

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Workforce Optimization (WFO) Features

eLearning
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management

Integrations

8x8 Contact Center
ADP Workforce Now
Aspect
Bosch IoT Suite
Cisco CX Cloud
Five9
Kaleris
Keephub
Loopline
Microsoft 365
PCS
Paylocity
Rexx Systems
RingCentral RingCX
SAP Store
Salesforce
Zendesk
jacando HR

Integrations

8x8 Contact Center
ADP Workforce Now
Aspect
Bosch IoT Suite
Cisco CX Cloud
Five9
Kaleris
Keephub
Loopline
Microsoft 365
PCS
Paylocity
Rexx Systems
RingCentral RingCX
SAP Store
Salesforce
Zendesk
jacando HR
Claim ATOSS and update features and information
Claim ATOSS and update features and information
Claim Vantage Point and update features and information
Claim Vantage Point and update features and information