ASI PMS

ASI PMS

Anand Systems
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About

ASI PMS is a cloud-native hotel property management system that centralizes and automates day-to-day hospitality operations so hoteliers can manage reservations, check-ins/check-outs, group and multi-room bookings, folio and billing, housekeeping assignments, and real-time room status with intuitive drag-and-drop calendars and customizable dashboards; it synchronizes rate and inventory across OTAs and direct channels, supports dynamic pricing and multi-property oversight, and provides advanced reporting and night-audit tools that deliver occupancy, revenue, and operational insights. It also helps enhance guest experiences with detailed profiles, automated email/SMS confirmations and reminders, and review management, all accessible from any internet-enabled device, while offering integrations with payment gateways, channel managers, smart locks, accounting tools, and more to reduce manual work, prevent overbookings, and improve efficiency and growth.

About

Meet RoomRaccoon, the leading hotel management system for independent hotels. RoomRaccoon’s all-in-one hotel management platform empowers hoteliers with all the tools they need to maximize revenue, streamline operations, and delight guests at the click of a button. With RoomRaccoon, hotels can say goodbye to complex integrations and access a property management system, channel manager, booking engine and payment platform – all in one place! RoomRaccoon knows that each property is one-of-a-kind, and with its extensive application marketplace, hotels can easily integrate with their favorite tools to create a truly tailored hotel management system that works for them. Try it for free for 14 days.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Hotel and hospitality operators of all sizes who need a cloud-based property management system to streamline reservations, front desk tasks, billing, housekeeping, guest engagement, and reporting in one unified platform

Audience

RoomRaccoon is made for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 3.3 / 5
design 4.3 / 5
support 2.7 / 5

Pros & Cons from Real Users

Pros

  • PMS part is very functional and smart. A lot of small features which makes you love working with it. Teaching the PMS to anybody goes fast. It's a good pms for small hotels.
  • Easy drag and drop dashboard. Online check-in with Upsell and Yield management tools. Easy to manage and automated ADR growth.
  • Design is appealing but expensive. Their sales pitch is incredible and then you just faced with a PMS that doesn't work.

Cons

  • Managing group reservations is a challenge, as a single reservation can hold multiple rooms however only has 1 check-in and check-out date. Their solution is connecting multiple reservations; however, this approach is complicated and lacks effective organization. The channel manager lacks the capability to 'close' rooms. RaccoonPay charges high commissions and does not offer direct integration with payment providers. Especially for VCC. While customer support is generally amicable, it falls short when confronted with more complex issues. Moreover, we have experienced several connectivity issues, mainly caused by incorrect mapping—a responsibility not attributed to the hotelier side. There are a lot more details not worth mentioning. But a lot of details also make a mountain of frustration :)
  • Weekend support hours not available, not the worst, but emergencies do come up.
  • A product that can't do basics. They will not take ownership for the faults of the system. Rates updates, you are limited to rate changes per hour/daily, meaning you can never know when they will block you to do rate/restrictions/availability changes. Reports, there isn't one report that gives you correct data Support, they don't understand the product, and they will always make like you don't understand the PMS, never their fault. The support team always says they are working on fixing an issue and will never get back to you.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Anand Systems
Founded: 1999
United States
anandsystems.com/asipms

Company Information

RoomRaccoon
Founded: 2017
Netherlands
roomraccoon.com

Alternatives

InnCentral

InnCentral

SDLC Corp

Alternatives

Roomnexa

Roomnexa

Roomnexa Technologies Private Limited
Venus Hotel Management Software

Venus Hotel Management Software

Fortran House Technologies

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Not Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hostel Management Features

Cash Drawer Management Supported
Dorms Supported
Employee Management Not Supported
GDS / OTA Integration Supported
Housekeeping Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Price Optimization Supported
Private Rooms Supported
Reservations Management Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Supported
Promotions Management Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Supported

Vacation Rental Features

Contact Management Not Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Not Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Not Supported
Payment Processing Supported
Property Database Not Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Not Supported

Integrations

Airbnb Supported
Akia Supported
Booking.com Supported
Expedia Supported
SiteMinder Supported
Tripadvisor Supported
Vrbo Supported
Beonprice Not Supported
Cendyn CRS Not Supported
Ctrip Supported
Duetto Supported
Duve Not Supported
GuestTouch Supported
Hostelworld Supported
Lighthouse Not Supported
RoomPriceGenie Not Supported
Unit4 Financial Planning & Analysis Not Supported
Whistle Not Supported
Windsurfer CRS Supported
Xero Not Supported

Integrations

Airbnb Supported
Akia Supported
Booking.com Supported
Expedia Supported
SiteMinder Supported
Tripadvisor Supported
Vrbo Supported
Beonprice Supported
Cendyn CRS Supported
Ctrip Not Supported
Duetto Not Supported
Duve Supported
GuestTouch Not Supported
Hostelworld Not Supported
Lighthouse Supported
RoomPriceGenie Supported
Unit4 Financial Planning & Analysis Supported
Whistle Supported
Windsurfer CRS Not Supported
Xero Supported
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