Related Products
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About
ARIS is a process intelligence platform designed to help organizations improve operations, strengthen governance, and prepare for AI adoption at scale. The platform helps businesses create a governed digital twin that connects processes, roles, rules, controls, and systems into one trusted foundation. With process mining, ARIS shows how work actually flows across systems, people, and agents, giving teams clearer visibility into execution. Organizations can use ARIS to support AI adoption, finance and shared services, supply chain improvement, and operational resilience. Its process intelligence capabilities help leaders identify inefficiencies, reduce risk, optimize workflows, and build stronger foundations for transformation. ARIS is built for companies that want to turn process management into measurable business value while preparing their operations for the agentic AI era.
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About
Process Shepherd's decision tree and agent scripting functionality furnishes agents with a step-by-step guides to complex workflows with optional integration to external services such as your CRM or helpdesk. The central aim of this platform is to refine workflows, strengthen compliance, and increase overall efficiency within contact centers and help desks.
The essence of Process Shepherd lies in its presentation of workflows as sequential steps or queries that agents follow one after the other. By delivering guidance in this segmented manner, the platform alleviates the complexity of handling complex tasks, minimizing both the time spent on training new agents and the average time consumed in individual interactions.
Cut Agent Onboarding Time by 80%
Diminish Ramp Time by 40%
Lower Average Handling by 30%
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
ARIS is best suited for enterprise leaders, process transformation teams, BPM professionals, operations leaders, IT teams, compliance teams, and organizations preparing to scale AI, automation, and process intelligence across complex business environments
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Audience
Contact centers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100/month
Starting at $100/month with fast results - and the possibility to grow and scale as you need
Free Version
Free Trial
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Pricing
$20
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationARIS
Founded: 1992
Germany
aris.com
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Company InformationProcess Shepherd
Founded: 2022
United States
www.processshepherd.com
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Alternatives |
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Categories |
Categories |
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Business Process Management Features
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
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Integrations
Aircall
Freshdesk
Genesys Cloud CX
Salesforce
Zendesk
Zoho CRM
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