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About

ARIS is a process intelligence platform designed to help organizations improve operations, strengthen governance, and prepare for AI adoption at scale. The platform helps businesses create a governed digital twin that connects processes, roles, rules, controls, and systems into one trusted foundation. With process mining, ARIS shows how work actually flows across systems, people, and agents, giving teams clearer visibility into execution. Organizations can use ARIS to support AI adoption, finance and shared services, supply chain improvement, and operational resilience. Its process intelligence capabilities help leaders identify inefficiencies, reduce risk, optimize workflows, and build stronger foundations for transformation. ARIS is built for companies that want to turn process management into measurable business value while preparing their operations for the agentic AI era.

About

Process Shepherd's decision tree and agent scripting functionality furnishes agents with a step-by-step guides to complex workflows with optional integration to external services such as your CRM or helpdesk. The central aim of this platform is to refine workflows, strengthen compliance, and increase overall efficiency within contact centers and help desks. The essence of Process Shepherd lies in its presentation of workflows as sequential steps or queries that agents follow one after the other. By delivering guidance in this segmented manner, the platform alleviates the complexity of handling complex tasks, minimizing both the time spent on training new agents and the average time consumed in individual interactions. Cut Agent Onboarding Time by 80% Diminish Ramp Time by 40% Lower Average Handling by 30%

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

ARIS is best suited for enterprise leaders, process transformation teams, BPM professionals, operations leaders, IT teams, compliance teams, and organizations preparing to scale AI, automation, and process intelligence across complex business environments

Audience

Contact centers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100/month
Starting at $100/month with fast results - and the possibility to grow and scale as you need
Free Version Supported
Free Trial Supported

Pricing

$20
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ARIS
Founded: 1992
Germany
aris.com

Company Information

Process Shepherd
Founded: 2022
United States
www.processshepherd.com

Alternatives

Alternatives

MyStekz

MyStekz

Stekz

Categories

Categories

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Supported
Visual Workflow Management Supported

Integrations

Aircall Not Supported
Freshdesk Not Supported
Genesys Cloud CX Not Supported
Salesforce Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Aircall Supported
Freshdesk Supported
Genesys Cloud CX Supported
Salesforce Supported
Zendesk Supported
Zoho CRM Supported
Claim ARIS and update features and information
Claim ARIS and update features and information
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Claim Process Shepherd and update features and information