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About

Apicbase is a cloud based food management platform which helps food service companies like yours to manage their kitchen back-end more efficiently, going from importing ingredients to generating detailed bills of materials, saving you time and money on menu engineering, inventory, procurement and data management. Discover Apicbase, a F&B management platform that gives you total visibility of your back of house so you can grow without compromise. for multi-unit restaurants, hotels, ghost kitchens and large scale catering. 9 modules for operational excellence: - Menu Engineering - Inventory - Procurement - Sales Analytics - HACCP & Tasks - Internal Ordering - Accounting - Production - Menu Planning One platform to run your back of house Get in touch today!

About

Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurant(chains), Hotels, (Airline/Cruise) Catering, Food Producing Companies

Audience

Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$149/month
Pricing depends on the plan and number of outlets.
Free Version
Free Trial

Pricing

$49.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.0 / 5
features 4.8 / 5
design 4.2 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.1 / 5
ease 4.4 / 5
features 4.2 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • - Very fast support from Apicbase - Complete software. Taking care of all aspects - Intuitive front end
  • Our company operates food services in correctional facilities, which is a unique niche. ApicBase has created software that fits ALL of our specific needs because the software is so dynamic. It's also user-friendly. It took me about 2-3 weeks to learn it and use it daily as we do. We are very pleased and thankful for how ApicBase has changed our operations for the better, helping us manage our expenses and raise our profitability.
  • This software pulls together all the essentials around running a restaurant and kitchen. It is incredibly detailed and thorough.
  • API connection with suppliers and register - real time insight food costs - easy build recipes by tagging ingredients - control multiple outlets - staff training with step by step instructions including pictures - support level is high.

Cons

  • - A little expensive for a small company - Only integrations with Dutch and Belgian suppliers
  • No cons so far. ApicBase is still growing and adding features, which is great.
  • The user interface can be improved upon, although it isn't bad. It can just be made a bit more intuitive.
  • Because it works in the cloud, your internet connection should be fast. Loading times are sometimes a bit long. Takes a lot off work building your own database en tweaking it to your perfection. Approx 3 months.

Pros from Real Users

Pros

  • They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me.
  • I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems.
  • I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports.
  • All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on.
  • The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff.
  • Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout
  • All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget.
  • User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support
  • Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

APICBASE
Founded: 2014
Belgium
get.apicbase.com

Company Information

Silverware
Founded: 1992
Canada
www.silverwarepos.com

Alternatives

Alternatives

MarketMan

MarketMan

Marketman
Squirrel POS

Squirrel POS

Squirrel Systems
Union POS

Union POS

Union
PAR

PAR

PAR Technology
JAMIX

JAMIX

Jamix

Categories

Categories

Catering Features

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Cloud Kitchen Management Features

Branded Mobile App
Branded Website
Call Center Panel
CRM
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking

Food Service Management Features

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Food Traceability Features

CRM
Order Management
Product Lifecycle Management
Production Management
Quality Control
Recall Management
Recipe Management
Traceability
Traceback & Traceforward

Inventory Control Features

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
Serial Number Tracking
SKU / UPC Codes
Supplier Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Recipe Costing Features

Analytics/Reporting
Demand Planning
Inventory Management
Menu Management
Nutrition/Allergen Management
Online Ordering
Point of Sale
Recipe Management

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Integrations

7shifts
AFAS Software
Atlas Direct Tips
Craftable
Crave
EasyOrder
Flipdish
Givex
Incentivio
LastPOS
Maestro PMS
Navi
Planday
Revel Systems
Sage Accounting
Trivec
Vectron
Xero
Zip Forecasting
me&u

Integrations

7shifts
AFAS Software
Atlas Direct Tips
Craftable
Crave
EasyOrder
Flipdish
Givex
Incentivio
LastPOS
Maestro PMS
Navi
Planday
Revel Systems
Sage Accounting
Trivec
Vectron
Xero
Zip Forecasting
me&u
Claim APICBASE and update features and information
Claim APICBASE and update features and information