AKASA vs. eClinicalWorks Comparison


AKASA	eClinicalWorks	+	+
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About The first unified automation™ solution built specifically for healthcare revenue cycle management. Trust in healthcare begins with better revenue cycle practices. RCM Is Ready for a Change. Make It a Holistic One. We believe every dollar spent on healthcare matters. That’s why we started AKASA (formerly Alpha Health): to leverage cutting-edge technology against the challenges of revenue cycle management. Because these challenges ultimately cost everyone. Current RCM processes make it virtually impossible to reduce administrative costs in healthcare or improve performance, and existing solutions often add complexity and costs. Complexity in medical reimbursement in the United States drives up hidden costs that we all pay, both in terms of dollars and in the erosion of trust people have that our healthcare system will serve them well. The U.S. spent an estimated $500 billion on medical billing and insurance administrative costs in 2019 alone.	About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Healthcare professionals interested in a healthcare revenue cycle management system	Audience Healthcare providers
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $499.00/month/user Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended. Cons Impossible to discontinue service so overbilled 8 months!! When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information AKASA United States akasa.com	Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com
Alternatives CombineHealth AI	Alternatives RXNT
Transcure	Elation Health
Kovo RCM	Service Center Office Ally
FutureMD FutureMD Solutions	Foothold Foothold Technology
Janus Health View All	AdvancedMD View All
Categories Revenue Cycle Management Supported	Categories Clinic Management Supported Clinical Documentation Supported Electronic Medical Records (EMR) Supported Healthcare ERP Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Revenue Cycle Management Supported Telemedicine Supported Value-Based Care Supported Wound Care Supported
	Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Not Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Not Supported Patient Scheduling Supported Payment Processing Supported Show More Features Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported
Integrations SecureRx Not Supported Assort Health Not Supported Calvient Not Supported CareBridge Not Supported CareEco Not Supported CredentialingSpectrum Not Supported Dentina.Ai Not Supported FaceMed.ai Not Supported Forus Not Supported Infinx Not Supported Luma Health Not Supported NetDirector Not Supported OpenPM Not Supported PatientIQ Not Supported Phreesia Not Supported RadioView.AI Not Supported ReferralMD Not Supported ReviewInc Not Supported Solventum Fluency Direct Not Supported Sporo Not Supported Show More Integrations	Integrations SecureRx Supported Assort Health Supported Calvient Supported CareBridge Supported CareEco Supported CredentialingSpectrum Supported Dentina.Ai Supported FaceMed.ai Supported Forus Supported Infinx Supported Luma Health Supported NetDirector Supported OpenPM Supported PatientIQ Supported Phreesia Supported RadioView.AI Supported ReferralMD Supported ReviewInc Supported Solventum Fluency Direct Supported Sporo Supported Show More Integrations View All 75 Integrations
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