AIPEX Virtual ConciergeAIPEX Technologies
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Una by PolydomPolydom Inc.
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Related Products
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About
AIPEX provides AI guest engagement for hotels and vacation rentals, both through in-property devices as well as guest's mobile phones. AIPEX allows hosts to automate guest interactions while at the same time raising the bar on the guest’s experience. Our in-property solution is the most advanced technology in use today at hotels and vacation rental properties, using a combination of voice and a touchscreen interface to connect with guests. Hosts can reduce time spent, optimize turnovers, generate incremental revenue, drive occupancy and delight customers. Using the AIPEX portal, hosts can tell the voice assistant exactly what to say in response to a guest's questions. In addition, custom proactive messages and images are displayed, engaging people in a common area. In fact, on average guests interact with the device 5-10 times a day. Purpose-built for hospitality, AIPEX includes privacy protections and is used across more than 10000 short-term rental properties.
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About
Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support.
Key capabilities with real outcomes:
• 24/7 multilingual support (99 languages): Serve global guests without hiring more staff.
• Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails.
• PMS integration: Access real-time availability and reservation updates.
• Centralized property knowledge: Deliver accurate, consistent answers every time.
• Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations.
• Lead capture: Collect guest details to grow repeat bookings.
• Streamline operations, reduce OTA dependency, and elevate guest experience.
On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hotels, vacation rentals, Airbnb
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Audience
Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$7.20/month/device
Free Version
Free Trial
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Pricing
$599
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAIPEX Technologies
Founded: 2017
United States
www.aipextech.com
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Company InformationPolydom Inc.
Founded: 2024
United States
polydom.ai
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