AIPEX Virtual Concierge

AIPEX Virtual Concierge

AIPEX Technologies
Mya

Mya

Concierge Inc.
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About

AIPEX provides AI guest engagement for hotels and vacation rentals, both through in-property devices as well as guest's mobile phones. AIPEX allows hosts to automate guest interactions while at the same time raising the bar on the guest’s experience. Our in-property solution is the most advanced technology in use today at hotels and vacation rental properties, using a combination of voice and a touchscreen interface to connect with guests. Hosts can reduce time spent, optimize turnovers, generate incremental revenue, drive occupancy and delight customers. Using the AIPEX portal, hosts can tell the voice assistant exactly what to say in response to a guest's questions. In addition, custom proactive messages and images are displayed, engaging people in a common area. In fact, on average guests interact with the device 5-10 times a day. Purpose-built for hospitality, AIPEX includes privacy protections and is used across more than 10000 short-term rental properties.

About

Mya is an AI concierge for vacation rental homes, designed for owners and property managers who want to support guests while retaining control of property decisions, payments and vendor relationships. It answers guest questions by voice or text around the clock and communicates in more than 20 languages. Owners teach Mya about each home through conversation, including the details guests need during their stay. When a guest reports a repair, Mya can create a work order and contact a vendor selected by the owner; requests that need an on-site response can be routed to a local concierge. Mya connects with supported booking and property-management platforms, allowing operators to keep their existing systems. It helps vacation-rental businesses handle routine guest questions, share property-specific guidance, coordinate maintenance and provide local recommendations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels, vacation rentals, Airbnb

Audience

Vacation rental owners and property managers.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$7.20/month/device
Please see the pricing page on our website.
Free Version Not Supported
Free Trial Supported

Pricing

3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AIPEX Technologies
Founded: 2017
United States
www.aipextech.com

Company Information

Concierge Inc.
United States
www.meetmya.ai

Alternatives

Mya

Mya

Concierge Inc.

Alternatives

Bigsib

Bigsib

Bigsib Technologies

Categories

Concierge Supported

Categories

Concierge Supported
Guest Messaging Supported
Vacation Rental Supported

Integrations

Hostaway Supported
OwnerRez Supported
Airbnb Not Supported
Beds24 Not Supported
Cloudbeds Not Supported
Guesty Not Supported
Hospitable Not Supported
Hostfully Supported
Hosthub Supported
Lodgify Not Supported
Mews Not Supported
Smoobu Not Supported
Vrbo Not Supported
iGMS Not Supported

Integrations

Hostaway Supported
OwnerRez Supported
Airbnb Supported
Beds24 Supported
Cloudbeds Supported
Guesty Supported
Hospitable Supported
Hostfully Not Supported
Hosthub Not Supported
Lodgify Supported
Mews Supported
Smoobu Supported
Vrbo Supported
iGMS Supported
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Claim AIPEX Virtual Concierge and update features and information
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