ManageEngine ADSelfService Plus vs. TraitWare Comparison


ManageEngine ADSelfService Plus ManageEngine	TraitWare	+	+
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About ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.		About TraitWare is Real Passwordless Multi-factor authentication (MFA) for True Zero Trust Access. TraitWare's enterprise-class, patented, plug-and-play solution combines Passwordless MFA and SSO – eliminating the need for usernames and passwords, while reducing friction for the user, and increasing security for your company. AND, you’ll save 60% or more on support budgets. With our QR solution, we can also eliminate the need for a username. Not only is our software convenient and easy to use, but it virtually eliminates vulnerabilities associated with traditional username and password logins. By replacing usernames and passwords we eliminate the ability to phish them. Leveraging our Direct login or our QR scan ties a user to the login, eliminating credential theft or sharing.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience IT teams looking for a self-service password management platform		Audience Enterprises and organizations searching for a secure login and authentication platform solution to secure login processes
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $595 for 500 domain users/year Free Version Supported Free Trial Supported		Pricing $3 per month Passwordless MFA $3 Passwordless MFA SSO / IDP server $5 Passwordless MFA SSO + Keeper Security $8 Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes. ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.		Pros & Cons from Real Users Pros Never seen a simpler solution for login. No more forgotten, lost, or stolen passwords. Works with all my applications. Personalized tech support is excellent, but you don't need it! Super secure because it's tied to me (fingerprint) and my phone. Cons It's so fast you're like, "wait, what just happened?" :)
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information ManageEngine Founded: 1996 United States www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html		Company Information TraitWare Founded: 2017 United States traitware.com
Alternatives AdminGloves SSPR AdminGloves Private Limited		Alternatives Secret Double Octopus
ALVAO IT Service Management ALVAO		Ory
ALVAO Service Desk ALVAO		Cisco Duo Cisco
Core Password Core Security (Fortra)		PortalGuard BIO-key International
1Password View All		LastPass View All
Categories Multi-Factor Authentication (MFA) Supported Password Management Supported Password Policy Enforcement Supported Passwordless Authentication Supported Self-Service Password Reset (SSPR) Supported Single Sign On Supported Zero Trust Security Supported		Categories Customer Identity and Access Management (CIAM) Supported Identity and Access Management (IAM) Supported Identity Management Supported Multi-Factor Authentication (MFA) Supported Password Management Supported Passwordless Authentication Supported
Password Management Features Credential Management Supported Multifactor Authentication Supported Password Generator Not Supported Password Reset Supported Password Synchronization Supported Single Sign On Supported User Management Not Supported Show More Features Self-Service Password Reset (SSPR) Features Access Control Supported Alerts / Notifications Supported Application Security Supported Compliance Management Supported Credential Management Supported Employee Directory Supported Group Passwords Not Supported Password Database Not Supported Password Management Supported Reminders Supported Reporting / Analytics Not Supported Single Sign On Supported Two-Factor Authentication (2FA) Supported Single Sign On Features Biometric Supported Credential Management Supported Identity Federation Not Supported Multifactor Authentication Supported Password Management Supported Policy Management Not Supported Social Sign On Not Supported User Management Not Supported
Integrations Microsoft 365 Supported Salesforce Supported Active Directory Supported Amazon Web Services (AWS) Not Supported Bitbucket Not Supported Box Not Supported Dropbox Not Supported F5 Distributed Cloud DNS Not Supported Google Authenticator Supported Google Cloud Platform Not Supported Google Workspace Supported Keeper Security Not Supported Microsoft Azure Not Supported Slack Not Supported Spiceworks Network Monitor Supported Trello Not Supported cPanel Not Supported Show More Integrations View All 8 Integrations		Integrations Microsoft 365 Supported Salesforce Supported Active Directory Not Supported Amazon Web Services (AWS) Supported Bitbucket Supported Box Supported Dropbox Supported F5 Distributed Cloud DNS Supported Google Authenticator Not Supported Google Cloud Platform Supported Google Workspace Not Supported Keeper Security Supported Microsoft Azure Supported Slack Supported Spiceworks Network Monitor Not Supported Trello Supported cPanel Supported Show More Integrations View All 20 Integrations
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