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About

ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.

About

Designed by self-caterers for self-caterers, SuperControl’s built-in flexibility and dynamic management tools enable you to take control of your business. If you pull back the curtain and take a sneak peek into the inner workings of SuperControl, you will find a team of like-minded individuals with a blazing passion for the self-catering industry. That same blazing passion is where our journey began when company founders Robert and Melinda Kennedy launched SuperControl in 2007. Our founders are self-caterers by trade and self-catering advocates by nature. They’ve walked a mile in your shoes, and their experiences have shaped SuperControl as we know it. We offer more than property management software. We’re a community, travelling the road to remarkable as one with support from trusted industry partners and associates along the way.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams looking for a self-service password management platform

Audience

Booking and management software for companies

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$595 for 500 domain users/year
Free Version Supported
Free Trial Supported

Pricing

$37 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes.
  • ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ManageEngine
Founded: 1996
United States
www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html

Company Information

SuperControl
Founded: 1999
www.supercontrol.co.uk

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Categories

Categories

Vacation Rental Supported

Password Management Features

Credential Management Supported
Multifactor Authentication Supported
Password Generator Not Supported
Password Reset Supported
Password Synchronization Supported
Single Sign On Supported
User Management Not Supported

Self-Service Password Reset (SSPR) Features

Access Control Supported
Alerts / Notifications Supported
Application Security Supported
Compliance Management Supported
Credential Management Supported
Employee Directory Supported
Group Passwords Not Supported
Password Database Not Supported
Password Management Supported
Reminders Supported
Reporting / Analytics Not Supported
Single Sign On Supported
Two-Factor Authentication (2FA) Supported

Single Sign On Features

Biometric Supported
Credential Management Supported
Identity Federation Not Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Not Supported
Social Sign On Not Supported
User Management Not Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Supported
Owner Statements Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported

Integrations

Active Directory Supported
Azure Marketplace Supported
Beyond Not Supported
Breezeway Not Supported
Duve Not Supported
Google Authenticator Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Salesforce Supported
Spiceworks Network Monitor Supported

Integrations

Active Directory Not Supported
Azure Marketplace Not Supported
Beyond Supported
Breezeway Supported
Duve Supported
Google Authenticator Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Salesforce Not Supported
Spiceworks Network Monitor Not Supported
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