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About

ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.

About

With SecureAuth, every digital journey is simple, seamless, and secure to support your Zero Trust initiatives. Protect employees, partners, and contractors with frictionless user experience while reducing business risk and increasing productivity. Enable your evolving digital business initiatives with simple, secure, unified customer experience. SecureAuth leverages adaptive risk analytics, using hundreds of variables like human patterns, device and browser fingerprinting, and geolocation to create each user’s unique digital DNA. This enables real-time continuous authentication, providing the highest level of security throughout the digital journey. Enable employees, contractors and partners with a powerful approach to identity security that simplifies adoption of new applications, accelerates efficiency, increases security and helps drive your digital initiatives. Use insights and analytics to drive digital initiatives and speed up the decision making process.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT teams looking for a self-service password management platform

Audience

Companies interested in a complete authentication solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$595 for 500 domain users/year
Free Version Supported
Free Trial Supported

Pricing

$1 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes.
  • ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ManageEngine
Founded: 1996
United States
www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html

Company Information

SecureAuth
Founded: 2005
United States
www.secureauth.com

Alternatives

AdminGloves SSPR

AdminGloves SSPR

AdminGloves Private Limited

Alternatives

Core Password

Core Password

Core Security (Fortra)
Auth0

Auth0

Okta

Categories

Categories

Password Management Features

Credential Management Supported
Multifactor Authentication Supported
Password Generator Not Supported
Password Reset Supported
Password Synchronization Supported
Single Sign On Supported
User Management Not Supported

Self-Service Password Reset (SSPR) Features

Access Control Supported
Alerts / Notifications Supported
Application Security Supported
Compliance Management Supported
Credential Management Supported
Employee Directory Supported
Group Passwords Not Supported
Password Database Not Supported
Password Management Supported
Reminders Supported
Reporting / Analytics Not Supported
Single Sign On Supported
Two-Factor Authentication (2FA) Supported

Single Sign On Features

Biometric Supported
Credential Management Supported
Identity Federation Not Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Not Supported
Social Sign On Not Supported
User Management Not Supported

Identity Management Features

Access Certification Supported
Compliance Management Supported
Multifactor Authentication Supported
Password Management Supported
Privileged Account Management Supported
Self-Service Access Request Supported
Single Sign On Supported
User Activity Monitoring Supported
User Provisioning Supported

Integrations

Active Directory Supported
AgilityPortal Not Supported
Avatier Identity Anywhere Not Supported
Azure Marketplace Supported
Delinea Cloud Access Controller Not Supported
Google Authenticator Supported
Google Workspace Supported
Hubstar Utilization Not Supported
IDmission Not Supported
Ideawake Not Supported
Ivanti vADC Not Supported
Microsoft 365 Supported
Optiv Managed XDR Not Supported
Panaseer Not Supported
RadiantOne Not Supported
Salesforce Supported
Simpplr Not Supported
Slice Not Supported
Spiceworks Network Monitor Supported

Integrations

Active Directory Supported
AgilityPortal Supported
Avatier Identity Anywhere Supported
Azure Marketplace Not Supported
Delinea Cloud Access Controller Supported
Google Authenticator Not Supported
Google Workspace Not Supported
Hubstar Utilization Supported
IDmission Supported
Ideawake Supported
Ivanti vADC Supported
Microsoft 365 Not Supported
Optiv Managed XDR Supported
Panaseer Supported
RadiantOne Supported
Salesforce Not Supported
Simpplr Supported
Slice Supported
Spiceworks Network Monitor Not Supported
Claim SecureAuth and update features and information
Claim SecureAuth and update features and information