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About

ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.

About

QuickLaunch is the #1 leader in Identity and Access Management (IAM) for Higher Education. More than 500 organizations trust QuickLaunch’s platform to manage over 2,000,000 identities and integrate over 3,000 applications worldwide. CIOs, CTOs, and CISOs use QuickLaunch IAM technologies to engage with students, faculty, and staff and protect them throughout their journey. QuickLaunch’s technology is vital in protecting the user experience, driving both operational efficiencies and higher productivity for colleges, universities, and institutions. Improves cyber security posture by protecting user accounts from being hacked and thwarting ransomware and phishing cyber attacks. Automatically provisions students from the Student Information System and employees from the Human Resources system so they can quickly get access to the apps they need when they matriculate and join.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

IT teams looking for a self-service password management platform

Audience

Companies interested in a complete passwordless authentication and MFA platform

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$595 for 500 domain users/year
Free Version Supported
Free Trial Supported

Pricing

$0.73 per month
QuickLaunch Single Sign-On - $0.73 / user / month
Password Manager with MFA - $0.52 / user / month
Adaptive Multifactor Authentication - $0.75 / user / month
User Self-registration - $0.36 / user / month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes.
  • ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.

Pros & Cons from Real Users

Pros

  • Easy to access. Seamless login. To reset my password i have 7 different options instead of just 1 or 2 that i get with different vendors.

Cons

  • Nothing much, it was quick and easy to implement so nothing in reality stopped me.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ManageEngine
Founded: 1996
United States
www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html

Company Information

Quicklaunch
Founded: 2013
United States
quicklaunch.io

Alternatives

AdminGloves SSPR

AdminGloves SSPR

AdminGloves Private Limited

Alternatives

Cisco Duo

Cisco Duo

Cisco
Core Password

Core Password

Core Security (Fortra)

Categories

Categories

Self-Service Password Reset (SSPR) Features

Access Control Supported
Alerts / Notifications Supported
Application Security Supported
Compliance Management Supported
Credential Management Supported
Employee Directory Supported
Group Passwords Not Supported
Password Database Not Supported
Password Management Supported
Reminders Supported
Reporting / Analytics Not Supported
Single Sign On Supported
Two-Factor Authentication (2FA) Supported

Single Sign On Features

Biometric Supported
Credential Management Supported
Identity Federation Not Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Not Supported
Social Sign On Not Supported
User Management Not Supported

Password Management Features

Credential Management Supported
Multifactor Authentication Supported
Password Generator Not Supported
Password Reset Supported
Password Synchronization Supported
Single Sign On Supported
User Management Not Supported

Self-Service Password Reset (SSPR) Features

Access Control Supported
Alerts / Notifications Supported
Application Security Supported
Compliance Management Supported
Credential Management Supported
Employee Directory Supported
Group Passwords Supported
Password Database Supported
Password Management Supported
Reminders Supported
Reporting / Analytics Supported
Single Sign On Supported
Two-Factor Authentication (2FA) Supported

Single Sign On Features

Biometric Supported
Credential Management Supported
Identity Federation Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Supported
Social Sign On Not Supported
User Management Supported

Authentication Features

Biometric Supported
Credential Management Supported
Knowledge-Based Authentication Supported
Mobile Authentication Supported
Multifactor Authentication Supported
Out-of-Band Authentication Supported
Policy Management Supported
Self Service Portal Supported
Single Sign On Supported
Social Sign On Not Supported

Identity Management Features

Access Certification Supported
Compliance Management Supported
Multifactor Authentication Supported
Password Management Supported
Privileged Account Management Supported
Self-Service Access Request Supported
Single Sign On Supported
User Activity Monitoring Supported
User Provisioning Supported

Integrations

Active Directory Supported
Azure Marketplace Supported
Blackboard Learn Not Supported
Ellucian Banner Not Supported
Gmail Not Supported
Google Authenticator Supported
Google Workspace Supported
Jenzabar Not Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Microsoft Outlook Not Supported
Moodle Not Supported
Oracle PeopleSoft Not Supported
PowerCampus Not Supported
SAP Ariba Not Supported
Salesforce Supported
Slate Not Supported
Spiceworks Network Monitor Supported
Workday HCM Not Supported
Zoom Not Supported

Integrations

Active Directory Supported
Azure Marketplace Not Supported
Blackboard Learn Supported
Ellucian Banner Supported
Gmail Supported
Google Authenticator Not Supported
Google Workspace Not Supported
Jenzabar Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Microsoft Outlook Supported
Moodle Supported
Oracle PeopleSoft Supported
PowerCampus Supported
SAP Ariba Supported
Salesforce Not Supported
Slate Supported
Spiceworks Network Monitor Not Supported
Workday HCM Supported
Zoom Supported
Claim Quicklaunch and update features and information
Claim Quicklaunch and update features and information