ManageEngine ADSelfService Plus vs. Protectimus Comparison


ManageEngine ADSelfService Plus ManageEngine	Protectimus Protectimus Limited	+	+
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About ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.		About Protectimus SAAS two-factor authentication service is already set up in the cloud and available 24/7, just register and begin the integration via API or using a ready-made integration plugin. The Protectimus On-Premise MFA platform can be deployed on the premises of your organization or in a private cloud. Radius, Citrix NetScaler and XenApp VMWare, Active Directory, LDAP, Windows Logon, and RDP, OWA, ADFS, RoundCube, Dynamic Passwords, API, SDK, customized individual development. Dynamic Strong Password Authentication integrates directly with Microsoft Active Directory (or any other user directory) to add a six-digit password onto users’ static passwords. Today, data violation happens regularly. If you want to assure your data is thoroughly protected, strong authentication methods are vital. We are likely to display personal info without any outside intervention. But when it comes to business, we would not limit user authentication and identification to a single password.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience IT teams looking for a self-service password management platform		Audience Businesses searching for a payment authentication solution to improve and secure their operations
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $595 for 500 domain users/year Free Version Free Trial		Pricing $33 per month Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes. ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.		Pros & Cons from Real Users Pros We implemented Protectimus RADIUS to add multi-factor authentication for our Fortigate VPN. We prioritized a solution that could run entirely on-premises, and Protectimus fit the bill perfectly. The installation went smoothly, and the support team was responsive and knowledgeable whenever we needed help. We also looked at other solutions, but Protectimus stood out for its on-premise deployment, RADIUS integration, and overall ease of use. The initial setup was straightforward and user-friendly. Convenient OTP Delivery: The option to use a Telegram bot for receiving OTPs is a huge convenience. I use the Protectimus Slim hardware token to log into my account remotely via Cisco VPN. It was a company requirement, but I’ve had no issues with using MFA or carrying the OTP token with me. I know my account is much more secure this way. Since the token is the size of a card, I just keep it in my wallet, and it’s easy to take everywhere. I use the Protectimus Slim hardware token to log into my account remotely via Cisco VPN. It was a company requirement, but I’ve had no issues with using MFA or carrying the OTP token with me. I know my account is much more secure this way. Since the token is the size of a card, I just keep it in my wallet, and it’s easy to take everywhere. We implement one-time password protection for our office Windows computers to secure remote access via RDP when our staff works remotely. The Protectimus solution was straightforward to set up, and the pricing is fair for our relatively small team. No regrets or drawbacks whatsoever. Cons Some parts of the admin interface and setup instructions could be clearer, but it has been a reliable and secure choice for our VPN environment. Setting up the Telegram bot took extra time and required following additional instructions. Unlike the 2FA app, there is no option for automatic bot registration, which made the setup process more complex. MFA has worked perfectly every time, and from what I hear, our admins are really happy with the product as well. MFA has worked perfectly every time, and from what I hear, our admins are really happy with the product as well. Bot tokens cannot be automatically registered, and it's challenging to understand how to connect these tokens.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information ManageEngine Founded: 1996 United States www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html		Company Information Protectimus Limited Founded: 2013 Ireland www.protectimus.com
Alternatives ALVAO IT Service Management ALVAO		Alternatives Microsoft Entra ID Microsoft
ALVAO Service Desk ALVAO		ESET Secure Authentication ESET
FastPass SSPR FastPassCorp		Zunoy Authenticator Mentcube Innovations Pvt Ltd
Core Password Core Security (Fortra)		WiKID Authentication System WiKID Systems
1Password View All		OneMorePass We-Bridge View All
Categories Multi-Factor Authentication (MFA) Password Management Password Policy Enforcement Passwordless Authentication Self-Service Password Reset (SSPR) Single Sign On Zero Trust Security		Categories Authentication
Show More Features Password Management Features Credential Management Multifactor Authentication Password Generator Password Reset Password Synchronization Single Sign On User Management Self-Service Password Reset (SSPR) Features Access Control Alerts / Notifications Application Security Compliance Management Credential Management Employee Directory Group Passwords Password Database Password Management Reminders Reporting / Analytics Single Sign On Two-Factor Authentication (2FA) Single Sign On Features Biometric Credential Management Identity Federation Multifactor Authentication Password Management Policy Management Social Sign On User Management		Show More Features Authentication Features Biometric Credential Management Knowledge-Based Authentication Mobile Authentication Multifactor Authentication Out-of-Band Authentication Policy Management Self Service Portal Single Sign On Social Sign On
Integrations Active Directory Azure Marketplace Google Authenticator Google Workspace LDAP Microsoft 365 Microsoft Entra ID Salesforce Spiceworks Network Monitor View All 8 Integrations		Integrations Active Directory Azure Marketplace Google Authenticator Google Workspace LDAP Microsoft 365 Microsoft Entra ID Salesforce Spiceworks Network Monitor View All 1 Integration
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