ManageEngine ADSelfService Plus vs. IDSync Comparison


ManageEngine ADSelfService Plus ManageEngine	IDSync	+	+
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About ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.		About Active Directory To Active Directory Identity Synchronizer Software. Solves Password Sharing Problems, Overly Broad “rights” for IT staff and supports user enablement/disablement for Customer’s Active Directory. The Identity Syncronizer Active Directory to Active Directory platform enables an MSP to connect its on-premise Active Directory to its customers’ Active Directories for purposes of provisioning and synchronizing user metadata and passwords for its technicians, those who will be accessing the customers’ Active Directory and networks. IDSync provides an interface through which the MSP can identify those technicians for provisioning, identify target Active Directories into which the technicians will be provisioned or de-provisioned. Provisioning and synchronization can be maintained at the individual user level or can be accomplished in bulk via security groups.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT teams looking for a self-service password management platform		Audience IT service providers
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $595 for 500 domain users/year Free Version Supported Free Trial Supported		Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes. ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported
Company Information ManageEngine Founded: 1996 United States www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html		Company Information IDSync Founded: 2010 United States www.idsync.com
Alternatives AdminGloves SSPR AdminGloves Private Limited		Alternatives Microsoft Identity Manager Microsoft
ALVAO IT Service Management ALVAO		CionSystems
ALVAO Service Desk ALVAO		ManageEngine AD360 Zoho
Core Password Core Security (Fortra)		Netwrix Directory Manager Netwrix
1Password View All		Simply Sync Password GoodWorks Communications View All
Categories Multi-Factor Authentication (MFA) Supported Password Management Supported Password Policy Enforcement Supported Passwordless Authentication Supported Self-Service Password Reset (SSPR) Supported Single Sign On Supported Zero Trust Security Supported		Categories Compliance Supported Identity Management Supported Password Management Supported
Password Management Features Credential Management Supported Multifactor Authentication Supported Password Generator Not Supported Password Reset Supported Password Synchronization Supported Single Sign On Supported User Management Not Supported Show More Features Self-Service Password Reset (SSPR) Features Access Control Supported Alerts / Notifications Supported Application Security Supported Compliance Management Supported Credential Management Supported Employee Directory Supported Group Passwords Not Supported Password Database Not Supported Password Management Supported Reminders Supported Reporting / Analytics Not Supported Single Sign On Supported Two-Factor Authentication (2FA) Supported Single Sign On Features Biometric Supported Credential Management Supported Identity Federation Not Supported Multifactor Authentication Supported Password Management Supported Policy Management Not Supported Social Sign On Not Supported User Management Not Supported		Password Management Features Credential Management Supported Multifactor Authentication Supported Password Generator Supported Password Reset Supported Password Synchronization Supported Single Sign On Supported User Management Supported Show More Features Compliance Features Archiving & Retention Not Supported Artificial Intelligence (AI) Not Supported Audit Management Not Supported Compliance Tracking Supported Controls Testing Not Supported Environmental Compliance Not Supported FDA Compliance Not Supported HIPAA Compliance Not Supported Incident Management Not Supported ISO Compliance Not Supported OSHA Compliance Not Supported Risk Management Not Supported Sarbanes-Oxley Compliance Not Supported Surveys & Feedback Not Supported Version Control Not Supported Workflow / Process Automation Supported Identity Management Features Access Certification Not Supported Compliance Management Supported Multifactor Authentication Not Supported Password Management Supported Privileged Account Management Not Supported Self-Service Access Request Not Supported Single Sign On Supported User Activity Monitoring Not Supported User Provisioning Supported
Integrations Active Directory Supported Azure Marketplace Supported Google Authenticator Supported Google Workspace Supported Microsoft 365 Supported Microsoft Entra ID Supported Salesforce Supported Spiceworks Network Monitor Supported View All 8 Integrations		Integrations Active Directory Supported Azure Marketplace Not Supported Google Authenticator Not Supported Google Workspace Not Supported Microsoft 365 Not Supported Microsoft Entra ID Not Supported Salesforce Not Supported Spiceworks Network Monitor Not Supported View All 1 Integration
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