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About

ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.

About

Infuse cloud IAM with deep context for risk-based authentication to enable frictionless, secure access for your consumers and workforce. As organizations modernize hybrid multi cloud environments using a zero-trust strategy, identity and access management can no longer remain siloed. In a cloud environment, you need to develop cloud IAM strategies that use deep context to automate risk protection and continuously authenticate any user to any resource. Your journey should match your business requirements. Maintain existing investments and protect on-premises applications as you design and customize the right cloud IAM architecture to either replace or complement your infrastructure. Your users want one-click access from any device to any application. Onboard new federated applications to single sign-on (SSO), embed modern multi-factor authentication (MFA) methods, simplify logistics and give developers consumable APIs.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams looking for a self-service password management platform

Audience

Organizations in search of a cloud IAM solution for risk-based authentication to enable secure access for their consumers and workforce

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$595 for 500 domain users/year
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes.
  • ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ManageEngine
Founded: 1996
United States
www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html

Company Information

IBM
Founded: 1911
United States
www.ibm.com/verify

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Categories

Categories

Self-Service Password Reset (SSPR) Features

Access Control Supported
Alerts / Notifications Supported
Application Security Supported
Compliance Management Supported
Credential Management Supported
Employee Directory Supported
Group Passwords Not Supported
Password Database Not Supported
Password Management Supported
Reminders Supported
Reporting / Analytics Not Supported
Single Sign On Supported
Two-Factor Authentication (2FA) Supported

Single Sign On Features

Biometric Supported
Credential Management Supported
Identity Federation Not Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Not Supported
Social Sign On Not Supported
User Management Not Supported

Password Management Features

Credential Management Supported
Multifactor Authentication Supported
Password Generator Not Supported
Password Reset Supported
Password Synchronization Supported
Single Sign On Supported
User Management Not Supported

Integrations

Active Directory Supported
Airlock Not Supported
Amazon Web Services (AWS) Not Supported
Cisco Cloudlock Not Supported
Corbado Not Supported
Google Authenticator Supported
Google Workspace Supported
IBM Application Gateway Not Supported
IBM Cloud Not Supported
IBM Guardium Data Compliance Not Supported
IBM Verify Identity Protection Not Supported
IBM Verify Privilege Not Supported
IBM Verify Trust Not Supported
IBM Verify Workforce Identity Not Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Salesforce Supported
Tenable One Not Supported
VMware Cloud Not Supported
Wandera Not Supported

Integrations

Active Directory Not Supported
Airlock Supported
Amazon Web Services (AWS) Supported
Cisco Cloudlock Supported
Corbado Supported
Google Authenticator Not Supported
Google Workspace Not Supported
IBM Application Gateway Supported
IBM Cloud Supported
IBM Guardium Data Compliance Supported
IBM Verify Identity Protection Supported
IBM Verify Privilege Supported
IBM Verify Trust Supported
IBM Verify Workforce Identity Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Salesforce Not Supported
Tenable One Supported
VMware Cloud Supported
Wandera Supported
Claim IBM Verify and update features and information
Claim IBM Verify and update features and information