ManageEngine ADSelfService Plus vs. GREENLIGHT Comparison


ManageEngine ADSelfService Plus ManageEngine	GREENLIGHT Netcom	+	+
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About ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.		About Automated Password Management. Available 24 hours a day, 7 days a week, simple and reliable. Greenlight is the italian solution, simple and GDPR compliant that drastically reduces the number of tickets sent to the service desk, consequently significantly reduces the costs associated with requests for assistance (also in outsourcing), eliminating waiting times for technical assistance. Why use Greenlight? People who forget a password. Open incidents at the source service desk. Average cost to handle a source. Analysis of the problems. Unable to login, the user calls the service desk. The operator communicates the new password to the user Voice identification increases the risk of identity theft. Greenlight is a solution to automatically recover the password by the user; simple and safe. Allows users to reset their passwords by answering predefined questions or by sending a verification code via SMS or email; exactly as it happens for the apps we use every day. This means that you
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience IT teams looking for a self-service password management platform		Audience Businesses that need an application for the recovery of passwords of business applications
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $595 for 500 domain users/year Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes. ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information ManageEngine Founded: 1996 United States www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html		Company Information Netcom Italy www.netcom.it/
Alternatives AdminGloves SSPR AdminGloves Private Limited		Alternatives Core Password Core Security (Fortra)
ALVAO IT Service Management ALVAO		FastPass SSPR FastPassCorp
ALVAO Service Desk ALVAO		Greenlight
Core Password Core Security (Fortra)		Xpress Password Ilantus
1Password View All		Intuitive Password Intuitive Security Systems View All
Categories Multi-Factor Authentication (MFA) Password Management Password Policy Enforcement Passwordless Authentication Self-Service Password Reset (SSPR) Single Sign On Zero Trust Security		Categories Password Management
Password Management Features Credential Management Multifactor Authentication Password Generator Password Reset Password Synchronization Single Sign On User Management Show More Features Self-Service Password Reset (SSPR) Features Access Control Alerts / Notifications Application Security Compliance Management Credential Management Employee Directory Group Passwords Password Database Password Management Reminders Reporting / Analytics Single Sign On Two-Factor Authentication (2FA) Single Sign On Features Biometric Credential Management Identity Federation Multifactor Authentication Password Management Policy Management Social Sign On User Management
Integrations Active Directory Azure Marketplace Google Authenticator Google Workspace Microsoft 365 Microsoft Entra ID Salesforce Spiceworks Network Monitor View All 8 Integrations		Integrations Active Directory Azure Marketplace Google Authenticator Google Workspace Microsoft 365 Microsoft Entra ID Salesforce Spiceworks Network Monitor
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