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About

ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.

About

Frontegg is a Customer Identity and Access Management (CIAM) platform that simplifies authentication, authorization, and user management for SaaS companies. It enables developers to implement advanced identity features quickly, then shift ongoing administration to other teams. With Frontegg, Product, Infosec, and Customer Success teams can take control of key identity tasks like managing user roles, enforcing security policies, and handling customer requests, all without engineering support. Developers reduce toil and regain focus on core product work, while stakeholders move faster without bottlenecks. Frontegg supports modern identity features including SSO, MFA, role-based access control, entitlements, multi-tenancy, and audit logs. Its low-code platform integrates in days and provides a user-friendly admin portal that bridges technical and non-technical teams. Frontegg increases operational efficiency, improves security posture, and enhances the customer experience.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams looking for a self-service password management platform

Audience

Frontegg serves SaaS companies where developers, security, and product teams need simple, scalable CIAM.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$595 for 500 domain users/year
Free Version Supported
Free Trial Supported

Pricing

Free
Freemium Available
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.3 / 5
design 4.7 / 5
support 4.7 / 5

Pros from Real Users

Pros

  • ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes.
  • ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.

Pros & Cons from Real Users

Pros

  • Customer Specific user Access for a Subscription model to be implemented at our organization. We needed a solution for customer handling and their subscriptions. Front egg helped to solve this by providing a Low code platform.
  • The integration and maintenance of their products are effortless and elegant. User management issues are getting solved for our multi-tenant architecture.
  • I really like the ease of integration of the Angular Frontegg library with our platform. As well, Frontegg supports workspaces, so we can use user management in a multi-tenant environment. The customer support team is very helpful and available, which allows us to have a good experience using the Frontegg app.
  • - The biggest pro is Frontegg's built-in support of Multi-tenancy - Intuitive and modern UX/UI - Awesome Support Team - Lots of out-of-the-box widgets - Multiple environments that are easy to navigate
  • Simple Admin box. In-App admin box access. Easy integration. Hooks that cover all the scenarios. Great support.

Cons

  • Customer relations can be improved. Customizations have to be increased like more environments.
  • Customization for each client needs to be improved.
  • Webhooks in Frontegg could be more customizable and provide more user data.
  • - API documentation can be improved - Might not fit all business models
  • Not having 100% control over HTML templates for login/signup screens.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ManageEngine
Founded: 1996
United States
www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html

Company Information

Frontegg
Founded: 2019
Israel
www.frontegg.com

Alternatives

AdminGloves SSPR

AdminGloves SSPR

AdminGloves Private Limited

Alternatives

Auth0

Auth0

Okta
Core Password

Core Password

Core Security (Fortra)
Cisco Duo

Cisco Duo

Cisco

Categories

Categories

Password Management Features

Credential Management Supported
Multifactor Authentication Supported
Password Generator Not Supported
Password Reset Supported
Password Synchronization Supported
Single Sign On Supported
User Management Not Supported

Single Sign On Features

Biometric Supported
Credential Management Supported
Identity Federation Not Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Not Supported
Social Sign On Not Supported
User Management Not Supported

Self-Service Password Reset (SSPR) Features

Access Control Supported
Alerts / Notifications Supported
Application Security Supported
Compliance Management Supported
Credential Management Supported
Employee Directory Supported
Group Passwords Not Supported
Password Database Not Supported
Password Management Supported
Reminders Supported
Reporting / Analytics Not Supported
Single Sign On Supported
Two-Factor Authentication (2FA) Supported

Password Management Features

Credential Management Not Supported
Multifactor Authentication Supported
Password Generator Not Supported
Password Reset Supported
Password Synchronization Not Supported
Single Sign On Supported
User Management Supported

Single Sign On Features

Biometric Supported
Credential Management Not Supported
Identity Federation Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Supported
Social Sign On Supported
User Management Supported

Authentication Features

Biometric Supported
Credential Management Not Supported
Knowledge-Based Authentication Not Supported
Mobile Authentication Supported
Multifactor Authentication Supported
Out-of-Band Authentication Not Supported
Policy Management Supported
Self Service Portal Supported
Single Sign On Supported
Social Sign On Supported

Customer Identity and Access Management (CIAM) Features

Access Certification Not Supported
Access Management Supported
Analytics / Reporting Supported
Automatic User/Device Recognition Supported
Behavioral Analytics Not Supported
Credential Management Supported
Data Security Not Supported
Multi-Factor Authentication (MFA) Supported
Privacy / Consent Management Not Supported
Real Time Notifications Not Supported
Self-Service Portal Supported
Single Sign On Supported
User Provisioning Supported

Identity Management Features

Access Certification Not Supported
Compliance Management Supported
Multifactor Authentication Supported
Password Management Supported
Privileged Account Management Supported
Self-Service Access Request Supported
Single Sign On Supported
User Activity Monitoring Supported
User Provisioning Supported

SaaS Management Features

License Management Not Supported
Onboarding Supported
Renewal Management Not Supported
SaaS Operations Management Not Supported
Shadow IT Detection Not Supported
Spend Management Not Supported
Subscription Management Supported
Usage Tracking / Analytics Supported
Vendor Management Supported

User Provisioning and Governance Features

Access Governance Supported
Access Verification Workflow Not Supported
Audits / Reports Supported
Automatic Provisioning / Deprovisioning Supported
Delegated Access Authorization Not Supported
Identity Synchronization Supported
Lifecycle Management Supported
Multi-Factor Authentication (MFA) Supported
Password Management Supported
Policy Enforcement Supported
Single Sign-On (SSO) Supported
User Self-Service Supported

Integrations

Active Directory Supported
Azure Marketplace Supported
Google Authenticator Supported
Google Tag Manager Not Supported
Google Workspace Supported
HubSpot CRM Not Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Salesforce Supported
Slack Not Supported
Spiceworks Network Monitor Supported
Twilio Not Supported
Veriam Not Supported
Workers by Delos Not Supported

Integrations

Active Directory Not Supported
Azure Marketplace Not Supported
Google Authenticator Not Supported
Google Tag Manager Supported
Google Workspace Not Supported
HubSpot CRM Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Salesforce Not Supported
Slack Supported
Spiceworks Network Monitor Not Supported
Twilio Supported
Veriam Supported
Workers by Delos Supported
Claim Frontegg and update features and information
Claim Frontegg and update features and information