ManageEngine ADSelfService Plus vs. FastPass SSPR Comparison


ManageEngine ADSelfService Plus ManageEngine	FastPass SSPR FastPassCorp	+	+
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About ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.		About FastPass enhances user protection against identity theft. The combination of FastPass SSPR and FastPass IVM, integrated into FastPass Suite, boosts productivity for end-users and help desk support, simultaneously safeguarding against social engineering attacks on the service desk. Preventing password theft from the help desk necessitates a secure IT workflow. FastPass IVM, available as a cloud or on-premises offering and certified by ServiceNow and others, enables dynamic and contextual verification. Tailored to individual user groups based on security policies, this solution incorporates information about the user's device usage and multi-factor authentication (MFAs), creating a robust defense against hackers. FastPass SSPR provides an advanced self-service solution for password resets and unlocks. It seamlessly supports passwords from AD, Entra, SAP, IBM, Oracle, LDAP, and other systems. All types of MFA and manager approval for verification.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT teams looking for a self-service password management platform		Audience Organizations from 500 users to more than 100,000 users with strong security demands
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $595 for 500 domain users/year Free Version Supported Free Trial Supported		Pricing $0.20/user/month Pricing depends on number of users, password types and operational environment Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.3 / 5 features 5.0 / 5 design 4.3 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes. ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.		Pros & Cons from Real Users Pros We have found that the solution is indeed a matured solution, we have implemented 3 before, now it finally works. It is not easy to get an SSPR solution working as it requires the service desk, the application owners and the users them selves to all work on it Nearly all users are enrolled. Very flexible configuration options. Advanced authentication. Very robust operation. Many languages. The Identity Verification Manager in the product is awesome. It integrates to our Service Desk tool, lets us have different proofing factors for different user groups in both the SSPR part and the Help Desk part. Cons Well the fact that it does require the organization to work with it does it larger to implement, however our older attempts failed so I guess it proves that these guys are actually right. Unable to handle account in AS400 that did not have an AD account. Time to individually adapt design to our needs have taken longer time than we expect. You need to enforce the SSPR solution to make sure users get it. But if you do it really works great. Follow their advice.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information ManageEngine Founded: 1996 United States www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html		Company Information FastPassCorp Founded: 2002 Denmark www.fastpasscorp.com
Alternatives AdminGloves SSPR AdminGloves Private Limited		Alternatives ManageEngine ADSelfService Plus ManageEngine
ALVAO IT Service Management ALVAO		AdminGloves SSPR AdminGloves Private Limited
ALVAO Service Desk ALVAO		FastPass IVM FastPassCorp
Core Password Core Security (Fortra)		FastPass Sync FastPassCorp
1Password View All		FAST-PASS SISCO - Security Identification Systems Corporation View All
Categories Multi-Factor Authentication (MFA) Supported Password Management Supported Password Policy Enforcement Supported Passwordless Authentication Supported Self-Service Password Reset (SSPR) Supported Single Sign On Supported Zero Trust Security Supported		Categories Password Management Supported Self-Service Password Reset (SSPR) Supported
Password Management Features Credential Management Supported Multifactor Authentication Supported Password Generator Not Supported Password Reset Supported Password Synchronization Supported Single Sign On Supported User Management Not Supported Self-Service Password Reset (SSPR) Features Access Control Supported Alerts / Notifications Supported Application Security Supported Compliance Management Supported Credential Management Supported Employee Directory Supported Group Passwords Not Supported Password Database Not Supported Password Management Supported Reminders Supported Reporting / Analytics Not Supported Single Sign On Supported Two-Factor Authentication (2FA) Supported Show More Features Single Sign On Features Biometric Supported Credential Management Supported Identity Federation Not Supported Multifactor Authentication Supported Password Management Supported Policy Management Not Supported Social Sign On Not Supported User Management Not Supported		Password Management Features Credential Management Not Supported Multifactor Authentication Supported Password Generator Supported Password Reset Supported Password Synchronization Supported Single Sign On Not Supported User Management Not Supported Self-Service Password Reset (SSPR) Features Access Control Supported Alerts / Notifications Supported Application Security Not Supported Compliance Management Supported Credential Management Not Supported Employee Directory Not Supported Group Passwords Not Supported Password Database Not Supported Password Management Not Supported Reminders Supported Reporting / Analytics Supported Single Sign On Not Supported Two-Factor Authentication (2FA) Supported
Integrations Active Directory Supported Microsoft Entra ID Supported Azure Marketplace Supported FastPass IVM Not Supported Google Authenticator Supported Google Workspace Supported IBM Cloud Not Supported LDAP Not Supported Microsoft 365 Supported Oracle Cloud Infrastructure Not Supported SAP Cloud Platform Not Supported Salesforce Supported Spiceworks Network Monitor Supported Show More Integrations View All 8 Integrations		Integrations Active Directory Supported Microsoft Entra ID Supported Azure Marketplace Not Supported FastPass IVM Supported Google Authenticator Not Supported Google Workspace Not Supported IBM Cloud Supported LDAP Supported Microsoft 365 Not Supported Oracle Cloud Infrastructure Supported SAP Cloud Platform Supported Salesforce Not Supported Spiceworks Network Monitor Not Supported Show More Integrations View All 7 Integrations
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