ManageEngine ADSelfService Plus vs. EssentialPIM Comparison


ManageEngine ADSelfService Plus ManageEngine	EssentialPIM Astonsoft Ltd.	+	+
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About ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.		About EssentialPIM is the award-winning email client and complete information management solution. It handles all your email messages, appointments, contacts, tasks, notes and password entries with easy-to-use, intuitive tools.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience IT teams looking for a self-service password management platform		Audience Users interested in a solution that handles all your email messages, appointments, contacts, tasks, notes and password entries
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $595 for 500 domain users/year Free Version Supported Free Trial Supported		Pricing $39.95 EssentialPIM Pro (Desktop/Portable) - $39.95 EssentialPIM Pro lifetime license - $79.95 EssentialPIM Pro Business - $59.95 EssentialPIM Pro Business lifetime license -$99.95 Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 4.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews
Pros from Real Users Pros ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes. ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.		Pros & Cons from Real Users Pros The Links feature to files, documents, websites and other programmes is brilliant and unmatched with any other all-in-one clients I've seen. The notes management is simply excellent, well thought out and handy. Tasks are great and drag-drop to calendar. - better than many! Additional features like the post-it notes and password features and duplicates removal are all great bonuses. Cons The email interface is very dull and cluttered and having to resize all the dimensions of the UI after a while is irritating. Printing options are very poor and badly executed. Syncing between android and windows apps is pretty tedious and requires several attempts (although at least it does have this feature unlike many). When it works it is good though. No real PKM strong features nor ADHD friendly features.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information ManageEngine Founded: 1996 United States www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html		Company Information Astonsoft Ltd. Founded: 2003 Tallinn, Estonia www.essentialpim.com
Alternatives AdminGloves SSPR AdminGloves Private Limited		Alternatives eM Client
ALVAO IT Service Management ALVAO		Spike
ALVAO Service Desk ALVAO		Proton Mail Proton AG
Core Password Core Security (Fortra)		Canary Mail
1Password View All		Microsoft Outlook Microsoft View All
Categories Multi-Factor Authentication (MFA) Supported Password Management Supported Password Policy Enforcement Supported Passwordless Authentication Supported Self-Service Password Reset (SSPR) Supported Single Sign On Supported Zero Trust Security Supported		Categories Calendar Supported Email Clients Supported Password Management Supported Productivity Supported
Password Management Features Credential Management Supported Multifactor Authentication Supported Password Generator Not Supported Password Reset Supported Password Synchronization Supported Single Sign On Supported User Management Not Supported Show More Features Self-Service Password Reset (SSPR) Features Access Control Supported Alerts / Notifications Supported Application Security Supported Compliance Management Supported Credential Management Supported Employee Directory Supported Group Passwords Not Supported Password Database Not Supported Password Management Supported Reminders Supported Reporting / Analytics Not Supported Single Sign On Supported Two-Factor Authentication (2FA) Supported Single Sign On Features Biometric Supported Credential Management Supported Identity Federation Not Supported Multifactor Authentication Supported Password Management Supported Policy Management Not Supported Social Sign On Not Supported User Management Not Supported		Password Management Features Credential Management Supported Multifactor Authentication Not Supported Password Generator Supported Password Reset Supported Password Synchronization Supported Single Sign On Not Supported User Management Not Supported Show More Features Calendar Features Calendar Sync Supported Collaboration Tools Not Supported Multi-Device Support Supported Reminders Supported Room Booking Not Supported Scheduling Supported Task Manaagement Supported Productivity Features Collaboration Not Supported Database Creation Supported Document Creation Not Supported File Sharing Supported Notes Management Supported Office Suite Not Supported Presentation Tools Not Supported Project Management Supported Task Management Supported Team Chat Not Supported
Integrations Active Directory Supported Android Not Supported Azure Marketplace Supported Dropbox Not Supported Google Not Supported Google Authenticator Supported Google Workspace Supported Microsoft 365 Supported Microsoft Entra ID Supported Microsoft Outlook Not Supported Salesforce Supported Spiceworks Network Monitor Supported Toodledo Not Supported iCloud Not Supported ownCloud Not Supported Show More Integrations View All 8 Integrations		Integrations Active Directory Not Supported Android Supported Azure Marketplace Not Supported Dropbox Supported Google Supported Google Authenticator Not Supported Google Workspace Not Supported Microsoft 365 Not Supported Microsoft Entra ID Not Supported Microsoft Outlook Supported Salesforce Not Supported Spiceworks Network Monitor Not Supported Toodledo Supported iCloud Supported ownCloud Supported Show More Integrations View All 7 Integrations
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