ManageEngine ADSelfService Plus vs. Cipherise Comparison


ManageEngine ADSelfService Plus ManageEngine	Cipherise	+	+
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About ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.		About With over 5000 SAML integrations, experience seamless and secure connections with Cipherise - the platform that offers infinite ways to connect with your employees and customers. By integrating with Cipherise, you can easily build authentication into any app, and offload customer identity management to create delightful experiences quickly. With Cipherise's mutual, bi-directional authentication, you get the security, scalability, reliability, and flexibility to build the stack you need. You will know the person who registered continues to be that person, and they know you are you. Plus, you can protect and enable your employees, contractors, and partners with Cipherise enterprise solutions - no matter where they are. One of the key features, that separate Cipherise from all others - Cipherise eliminates Mass Data Breaches. An attack is limited to one user on one system. Additionally, we store no passwords. Cipherise streamlines your identity and access management needs.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience IT teams looking for a self-service password management platform		Audience Users and businesses that want an adaptive, multi-factor authentication system that provides the highest security during working days, via one central app
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $595 for 500 domain users/year Free Version Supported Free Trial Supported		Pricing $30 per user per month Full Enterprise license includes unlimited, users and services. Support packs to assist integration are available for purchase. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 5.0 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes. ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.		Pros & Cons from Real Users Pros Finally I don't have to remember passwords for desktop and website logons! No honeypots of passwords (like everyone has!). Two way authentication. Proves who I am, and who I'm connecting too. No more calls to the helpdesk to reset my passwords! It's a bit like magic once you are set up. Instead of having to remember different usernames, different passwords, and then use the multifactor program, Cipherise does it all in one action and I can use any computer from my work laptop to my home computer without needing to install anything on them. Strong Security, ensuring mutual authentication. Convenience: eliminated usernames and passwords, allowing access multiple systems with a single login. Cost-Effective: eliminated our expensive hardware tokens and other security measures. Reduced Risk of Cyberattacks: if a service is Cipherised, the attack is limited to one user on one system, reducing the risk of cyberattacks. Compliance: Cipherise is compliant with GDPR, HIPAA, PCI DSS, and Essential 8. Improved Customer Experience: Cipherise enables businesses to offer a seamless and secure customer experience, improving customer satisfaction and loyalty. Easy to use. I point my camera at the QR code and I’ve logged in. I’ve not had to open up a secondary app like google authentication and put in random numbers. Once set up correctly, I don’t need to remember multiple passwords again. I recently changed hardware and managed to re-login to services with ease. Cons Super secure OneTick is a difficult concept to grasp....to begin with. When I first used FaceID to log in it happened so quick that I didn't get a chance to check the message. Then I discovered you could set it to touch the screen first before it did FaceID. I think that should be on by default. Only supports iOS and Android devices, our exec won't get rid of his BlackBerry. QR code sometimes takes 1 second to load. I’d rather it be instant. The advanced setting and Onetick require getting used to but once you know what you need to do you get used to it.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information ManageEngine Founded: 1996 United States www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html		Company Information Cipherise Founded: 2022 Australia www.cipherise.com
Alternatives AdminGloves SSPR AdminGloves Private Limited		Alternatives Okta
ALVAO IT Service Management ALVAO		Auth0 Okta
ALVAO Service Desk ALVAO		Cisco Duo Cisco
Core Password Core Security (Fortra)		Ping Identity
1Password View All		FusionAuth View All
Categories Multi-Factor Authentication (MFA) Supported Password Management Supported Password Policy Enforcement Supported Passwordless Authentication Supported Self-Service Password Reset (SSPR) Supported Single Sign On Supported Zero Trust Security Supported		Categories Authentication Supported Customer Identity and Access Management (CIAM) Supported Identity and Access Management (IAM) Supported Identity Management Supported Multi-Factor Authentication (MFA) Supported Passwordless Authentication Supported Single Sign On Supported Zero Trust Security Supported
Single Sign On Features Biometric Supported Credential Management Supported Identity Federation Not Supported Multifactor Authentication Supported Password Management Supported Policy Management Not Supported Social Sign On Not Supported User Management Not Supported Show More Features Password Management Features Credential Management Supported Multifactor Authentication Supported Password Generator Not Supported Password Reset Supported Password Synchronization Supported Single Sign On Supported User Management Not Supported Self-Service Password Reset (SSPR) Features Access Control Supported Alerts / Notifications Supported Application Security Supported Compliance Management Supported Credential Management Supported Employee Directory Supported Group Passwords Not Supported Password Database Not Supported Password Management Supported Reminders Supported Reporting / Analytics Not Supported Single Sign On Supported Two-Factor Authentication (2FA) Supported		Show More Features Authentication Features Biometric Supported Credential Management Supported Knowledge-Based Authentication Supported Mobile Authentication Supported Multifactor Authentication Supported Out-of-Band Authentication Supported Policy Management Supported Self Service Portal Supported Single Sign On Supported Social Sign On Not Supported
Integrations Active Directory Supported Google Workspace Supported Microsoft 365 Supported Salesforce Supported Adobe Acrobat Not Supported Azure Marketplace Supported Confluence Not Supported Google Not Supported Google Authenticator Supported Microsoft Entra ID Supported Okta Not Supported ServiceNow Not Supported Spiceworks Network Monitor Supported Zoom Not Supported Show More Integrations View All 8 Integrations		Integrations Active Directory Supported Google Workspace Supported Microsoft 365 Supported Salesforce Supported Adobe Acrobat Supported Azure Marketplace Not Supported Confluence Supported Google Supported Google Authenticator Not Supported Microsoft Entra ID Not Supported Okta Supported ServiceNow Supported Spiceworks Network Monitor Not Supported Zoom Supported Show More Integrations View All 10 Integrations
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