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About

ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.

About

With over 5000 SAML integrations, experience seamless and secure connections with Cipherise - the platform that offers infinite ways to connect with your employees and customers. By integrating with Cipherise, you can easily build authentication into any app, and offload customer identity management to create delightful experiences quickly. With Cipherise's mutual, bi-directional authentication, you get the security, scalability, reliability, and flexibility to build the stack you need. You will know the person who registered continues to be that person, and they know you are you. Plus, you can protect and enable your employees, contractors, and partners with Cipherise enterprise solutions - no matter where they are. One of the key features, that separate Cipherise from all others - Cipherise eliminates Mass Data Breaches. An attack is limited to one user on one system. Additionally, we store no passwords. Cipherise streamlines your identity and access management needs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT teams looking for a self-service password management platform

Audience

Users and businesses that want an adaptive, multi-factor authentication system that provides the highest security during working days, via one central app

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$595 for 500 domain users/year
Free Version
Free Trial

Pricing

$30 per user per month
Full Enterprise license includes unlimited, users and services. Support packs to assist integration are available for purchase.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes.
  • ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.

Pros & Cons from Real Users

Pros

  • Finally I don't have to remember passwords for desktop and website logons! No honeypots of passwords (like everyone has!). Two way authentication. Proves who I am, and who I'm connecting too. No more calls to the helpdesk to reset my passwords!
  • It's a bit like magic once you are set up. Instead of having to remember different usernames, different passwords, and then use the multifactor program, Cipherise does it all in one action and I can use any computer from my work laptop to my home computer without needing to install anything on them.
  • Strong Security, ensuring mutual authentication. Convenience: eliminated usernames and passwords, allowing access multiple systems with a single login. Cost-Effective: eliminated our expensive hardware tokens and other security measures. Reduced Risk of Cyberattacks: if a service is Cipherised, the attack is limited to one user on one system, reducing the risk of cyberattacks. Compliance: Cipherise is compliant with GDPR, HIPAA, PCI DSS, and Essential 8. Improved Customer Experience: Cipherise enables businesses to offer a seamless and secure customer experience, improving customer satisfaction and loyalty.
  • Easy to use. I point my camera at the QR code and I’ve logged in. I’ve not had to open up a secondary app like google authentication and put in random numbers.
  • Once set up correctly, I don’t need to remember multiple passwords again. I recently changed hardware and managed to re-login to services with ease.

Cons

  • Super secure OneTick is a difficult concept to grasp....to begin with.
  • When I first used FaceID to log in it happened so quick that I didn't get a chance to check the message. Then I discovered you could set it to touch the screen first before it did FaceID. I think that should be on by default.
  • Only supports iOS and Android devices, our exec won't get rid of his BlackBerry.
  • QR code sometimes takes 1 second to load. I’d rather it be instant.
  • The advanced setting and Onetick require getting used to but once you know what you need to do you get used to it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ManageEngine
Founded: 1996
United States
www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html

Company Information

Cipherise
Founded: 2022
Australia
www.cipherise.com

Alternatives

AdminGloves SSPR

AdminGloves SSPR

AdminGloves Private Limited

Alternatives

Auth0

Auth0

Okta
Cisco Duo

Cisco Duo

Cisco
Core Password

Core Password

Core Security (Fortra)

Categories

Categories

Single Sign On Features

Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management

Password Management Features

Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
Single Sign On
User Management

Self-Service Password Reset (SSPR) Features

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

Authentication Features

Biometric
Credential Management
Knowledge-Based Authentication
Mobile Authentication
Multifactor Authentication
Out-of-Band Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On

Integrations

Active Directory
Google Workspace
Microsoft 365
Salesforce
Adobe Acrobat
Azure Marketplace
Confluence
Google
Google Authenticator
Microsoft Entra ID
Okta
ServiceNow
Spiceworks Network Monitor
Zoom

Integrations

Active Directory
Google Workspace
Microsoft 365
Salesforce
Adobe Acrobat
Azure Marketplace
Confluence
Google
Google Authenticator
Microsoft Entra ID
Okta
ServiceNow
Spiceworks Network Monitor
Zoom
Claim Cipherise and update features and information
Claim Cipherise and update features and information