ManageEngine ADSelfService Plus vs. CionSystems Comparison


ManageEngine ADSelfService Plus ManageEngine	CionSystems	+	+
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About ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.		About Over 74% of all breaches involve access to a privileged account. The mass migration to remote workforce enterprise operations has created more security gaps and risks than ever before. Enterprise identity manager is an “out of the box” solution to dramatically harden, simplify, and secure enterprise Active Directory deployments, no scripts or code required. EIM enables swift transition of Active Directory to handle large remote workforces, with real-time tracking of all changes with defined notifications. Over 90% of enterprises, worldwide, run Active Directory. Cloud migration and synchronization is complex, resulting in major security gaps. Cloud Office 365 streamlines the arduous task of Internet user account management, dramatically reducing the time required for provisioning and de-provisioning users, providing real-time tracking of all changes, and dramatically reducing unused and untracked license costs.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT teams looking for a self-service password management platform		Audience Organizations and companies searching for an enterprise identity management solution to simplify, and secure enterprise Active Directory deployments
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $595 for 500 domain users/year Free Version Supported Free Trial Supported		Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes. ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information ManageEngine Founded: 1996 United States www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html		Company Information CionSystems Founded: 2007 United States cionsystems.com
Alternatives AdminGloves SSPR AdminGloves Private Limited		Alternatives ManageEngine AD360 Zoho
ALVAO IT Service Management ALVAO		Ping Identity
ALVAO Service Desk ALVAO		Microsoft Entra ID Microsoft
Core Password Core Security (Fortra)		EmpowerID
1Password View All		PortalGuard BIO-key International View All
Categories Multi-Factor Authentication (MFA) Supported Password Management Supported Password Policy Enforcement Supported Passwordless Authentication Supported Self-Service Password Reset (SSPR) Supported Single Sign On Supported Zero Trust Security Supported		Categories Identity Management Supported Self-Service Password Reset (SSPR) Supported Single Sign On Supported
Self-Service Password Reset (SSPR) Features Access Control Supported Alerts / Notifications Supported Application Security Supported Compliance Management Supported Credential Management Supported Employee Directory Supported Group Passwords Not Supported Password Database Not Supported Password Management Supported Reminders Supported Reporting / Analytics Not Supported Single Sign On Supported Two-Factor Authentication (2FA) Supported Single Sign On Features Biometric Supported Credential Management Supported Identity Federation Not Supported Multifactor Authentication Supported Password Management Supported Policy Management Not Supported Social Sign On Not Supported User Management Not Supported Show More Features Password Management Features Credential Management Supported Multifactor Authentication Supported Password Generator Not Supported Password Reset Supported Password Synchronization Supported Single Sign On Supported User Management Not Supported
Integrations Active Directory Supported Microsoft 365 Supported Azure Marketplace Supported Google Authenticator Supported Google Workspace Supported Microsoft Entra ID Supported Salesforce Supported Spiceworks Network Monitor Supported View All 8 Integrations		Integrations Active Directory Supported Microsoft 365 Supported Azure Marketplace Not Supported Google Authenticator Not Supported Google Workspace Not Supported Microsoft Entra ID Not Supported Salesforce Not Supported Spiceworks Network Monitor Not Supported View All 3 Integrations
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