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About

ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications. Key features include: 1. Self-service password resets and account unlocks: Users can reset their passwords in AD and unlock their domain accounts from a web browser. 2. MFA: Machine logins, VPN and OWA logins, and cloud app logins can be secured using MFA. 3. Password synchronizer and SSO: Users can log in to multiple apps using one unified identity via SSO and real-time password synchronization. 4. Password policy enforcer: Admins can configure custom password policies to enforce strong password creation. 5. Password expiration notifier: Admins can send end users password expiration notifications via SMS or email. 6. Directory self-update: Users can update their AD attribute information through the directory self-update feature.

About

Advanced enterprise-grade security tools for employee Android devices. BlueFletch's Enterprise Mobile Security (EMS) software helps organizations secure, support, and manage their enterprise mobile Android devices. Our Atlanta-based team of software engineers, project managers, UX designers, business analysts, and QA helps clients move fast and solve business problems through the use of mobile technology. We’ve learned a thing or two over the past 10+ years in enterprise mobility, successfully creating and deploying solutions for some of the world’s top companies. From concept to delivery, we know the best practices and constraints of custom app development and legacy migrations. We’ve even built products to fill the gaps where other management tools fall apart. We are reliable, responsive, agile, and can help execute against your roadmap faster and more cost effectively. Our team is here to help solve your unique mobility challenges and empower your workforce.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT teams looking for a self-service password management platform

Audience

Enterprises looking for security solutions to secure, support and manage their enterprise mobile Android devices

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$595 for 500 domain users/year
Free Version Supported
Free Trial Supported

Pricing

$17 per device
Billed annually
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • ADSelfService Plus significantly reduces password-related helpdesk tickets by enabling users to perform common tasks themselves — like resetting forgotten passwords, unlocking accounts, updating personal attributes, and managing multi-factor authentication (MFA) settings. It supports self-service for password resets, group self-service, and synchronized password resets across AD, Azure AD, Office 365, and other cloud apps. The inclusion of multi-factor authentication adds a strong security layer to self-service workflows. Customizable workflows and intuitive user portals make adoption simple for end users. Built-in reporting helps track usage, self-service events, and user activity for compliance and audit purposes.
  • ADSelfService Plus enables users to reset passwords and unlock accounts without IT help. It reduces helpdesk workload and enhances user productivity. Supports multi-factor authentication (MFA) and self-update of user profiles. Improves security and compliance with detailed audit trails and alerts.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ManageEngine
Founded: 1996
United States
www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html

Company Information

BlueFletch
Founded: 2008
United States
bluefletch.com

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Categories

Categories

Single Sign On Features

Biometric Supported
Credential Management Supported
Identity Federation Not Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Not Supported
Social Sign On Not Supported
User Management Not Supported

Password Management Features

Credential Management Supported
Multifactor Authentication Supported
Password Generator Not Supported
Password Reset Supported
Password Synchronization Supported
Single Sign On Supported
User Management Not Supported

Self-Service Password Reset (SSPR) Features

Access Control Supported
Alerts / Notifications Supported
Application Security Supported
Compliance Management Supported
Credential Management Supported
Employee Directory Supported
Group Passwords Not Supported
Password Database Not Supported
Password Management Supported
Reminders Supported
Reporting / Analytics Not Supported
Single Sign On Supported
Two-Factor Authentication (2FA) Supported

Integrations

Active Directory Supported
Azure Marketplace Supported
Google Authenticator Supported
Google Workspace Supported
Jenkins Not Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Microsoft Power BI Not Supported
Salesforce Supported
Spiceworks Network Monitor Supported
Splunk Cloud Platform Not Supported

Integrations

Active Directory Not Supported
Azure Marketplace Not Supported
Google Authenticator Not Supported
Google Workspace Not Supported
Jenkins Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Microsoft Power BI Supported
Salesforce Not Supported
Spiceworks Network Monitor Not Supported
Splunk Cloud Platform Supported
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