Vin OMSVinculum Group
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Related Products
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About
8returns is a returns management platform designed to help ecommerce brands retain revenue and generate new sales during the return flow. Customers can exchange items, choose incentivized store credit, or place a new order during the return flow, keeping revenue within the business.
AI workflows automate decisions, communication, and warehouse steps at scale, resulting in fewer tickets, fewer mistakes, and a faster experience for both customers and operations teams. Built-in analytics highlight why products are returned and where brands can prevent avoidable returns.
Our core capabilities are Revenue retention, Exchanges, Store credit and Shop Now features. Brands can keep revenue instead of refunding it, generate additional revenue during return events, lower support and warehouse workload, reduce operational costs through automation, understand and reduce return drivers and ultimately deliver a faster and clearer customer experience.
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About
Vin OMS gives brands a unified, real-time view of orders, inventory, and returns across all channels and locations. Its advanced routing engine automatically updates stock levels, reduces stock-outs, and optimizes fulfillment rules for omnichannel efficiency. The platform streamlines complex workflows, from part fulfillment and dropshipping to back orders, while integrating with over 100 3PL and last-mile providers. Returns management is built in, covering non-delivered and delivered returns, with provisions for replacements, inward processing, and warehouse updates. Multi-warehouse capabilities ensure the most cost-effective and fastest delivery based on customer location and inventory availability. With Vin OMS, businesses can meet customer expectations for speed, accuracy, and convenience while maintaining profitability.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Modern ecommerce and D2C brands who want to stop revenue leakage, automate operations without losing control and need insights to reduce returns long term.
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Audience
Omnichannel retailers, D2C brands, and eCommerce businesses seeking a unified platform to manage orders, inventory, returns, and fulfillment across multiple sales channels and warehouses
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
€99/month
Free Version
Free Trial
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Pricing
₹3/order
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information8returns
Founded: 2019
Germany
www.8returns.com
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Company InformationVinculum Group
Founded: 2007
India
www.vinculumgroup.com
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Categories |
Categories |
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Catalog Management Features
Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search
Inventory Management Features
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Order Management Features
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
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Integrations
AJIO
Amazon
FarEye
FedEx Ship Manager
Flipkart
JD.com
Lazada
Shadowfax
Shipox
Shiprocket
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Integrations
AJIO
Amazon
FarEye
FedEx Ship Manager
Flipkart
JD.com
Lazada
Shadowfax
Shipox
Shiprocket
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