20X

20X

Crown Software Solutions
+
+

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About

20X is a popular Nursing and Care Agency Management System specifically created for Nursing Agencies. Using 20X can tremendously increase productivity & profitability of your agency! With 20x, you focus on growing your business while 20x takes care of running your agency! Powerful features to boost productivity Save hundreds of hours of administration time by cutting off time-wasting phone calls, emails and messages: leave it all to the powerful features of 20X! The shift requirements can be instantly matched with the availability of your staff and posted to their app as well as notified to them through the integrated SMS and messaging features of 20X. Save time by creating invoices in one click: 20X handles all shift payments and calculations for you so you don't have to maintain multiple timesheets and spreadsheets. Integrated Staff Payments feature handles payments smoothly and effortlessly. Payment notification PDFs can record deductions, tax, net payments etc.

About

ShiftCare’s care management features make it easier for you and your teams to deliver highly personalized support to clients and their families. We’ve made it easy to plan and organize teams, shifts and rosters, helping you deliver a more effective, efficient service. With the management of invoices, timesheets and expenses seamlessly integrated, ShiftCare makes accurate accounting simple, reducing your workload, and helping you grow. We connect you and your teams with all you need to manage shifts, coordinate clients and deliver quality care, wherever they are. We make it easy to welcome new clients, ensure a full understanding of their needs, management of their goals and establish good relationships with their friends and family right from the start. Your teams are there to support clients as they work towards their goals. We make it easy for them to track progress and share it with the right people.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Nursing agencies

Audience

Businesses searching for an easy to use software platform that cuts paperwork and boosts efficiency

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version
Free Trial

Pricing

$9 per user per month
Basic - $9
Professional - $15
Premium - $25
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 1.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The demo was polished, and the sales rep seemed knowledgeable about home-care operations. They made the product look like it could replace several systems—scheduling, caregiver management, billing, and API connectivity. On paper, it checked every box. Unfortunately, the product experience didn’t match the sales pitch. The only thing I can say positively is that the interface concept looked modern, and the idea of having an integrated scheduling tool for caregivers sounded appealing. Sadly, those positives never materialized once we began using it.

Cons

  • ShiftCare’s execution is poor across the board. The onboarding was disorganized and lacked any meaningful support. Their “public API” was heavily promoted but turned out to be non-functional. Once I began asking questions, communication stopped. The same team that called my personal phone multiple times to secure a 50% deposit disappeared once they were paid. The platform itself feels unfinished—slow, buggy, and unreliable for real-world agency use. Every promise made in the sales process unraveled in practice.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Crown Software Solutions
Founded: 2020
United Kingdom
20x.io

Company Information

ShiftCare
Founded: 2015
Australia
shiftcare.com

Alternatives

Alternatives

ShiftWizard

ShiftWizard

HealthStream
Flowlogic

Flowlogic

Datanova
Access Care Planning

Access Care Planning

Access Group
Nursegrid

Nursegrid

HealthStream

Categories

Categories

Nurse Scheduling Features

Float Pool Management
Online Scheduling
Overtime Calculation
Payroll Management
Predictive Analytics
Shift Dispatching / Messaging
Shift Scheduling
Shift Swapping
Skills Tracking
Vacation / Leave Tracking

Nurse Scheduling Features

Float Pool Management
Online Scheduling
Overtime Calculation
Payroll Management
Predictive Analytics
Shift Dispatching / Messaging
Shift Scheduling
Shift Swapping
Skills Tracking
Vacation / Leave Tracking

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Healthcare CRM Features

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Home Care Features

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care Features

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Medical Scheduling Features

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Case Management Features

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Integrations

Xero

Integrations

Xero
Claim 20X and update features and information
Claim 20X and update features and information
Claim ShiftCare and update features and information
Claim ShiftCare and update features and information