1Channel Store Management SoftwareChannelplay SaaS
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Salesforce Agentforce Consumer GoodsSalesforce
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Related Products
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About
1Channel Store Management is a web-based retail execution application for brands managing distributed outlet networks. It maintains a central store master with outlet identifiers, addresses, GPS coordinates, channels, and distributor relationships, and supports importing or creating store records for approval. Teams can assign daily or weekly visit plans, define geofence-based check-in rules, and record store visits with location and photo verification. Field users document in-store execution, including point-of-sale materials, signage, and planogram compliance, while managers review planned-versus-completed coverage and visit data. An AI-assisted Journey Planner orders outlet visits using road travel times and can flag routes that exceed the available workday. The product is intended for FMCG/CPG and other brands and distributors coordinating field sales, merchandising, and retail outlet coverage.
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About
Consumer Goods Cloud is Salesforce’s industry-specific CRM platform built to help consumer goods companies drive profitable growth on a unified system. It connects sales, planning, retail execution, and service teams with shared data and embedded AI capabilities. Key account managers can improve forecasting accuracy, optimize trade promotions, and strengthen joint business planning with centralized customer insights. Field teams benefit from structured visit planning, mobile execution tools, and real-time retail performance visibility. Trade promotion management features provide calendar-based planning, funds tracking, and scenario modeling to maximize ROI. Service teams can streamline omni-channel case routing and deliver faster, more personalized support experiences. By bringing B2B and B2C data together on one platform, Consumer Goods Cloud enables brands to collaborate more effectively with retail partners and scale growth.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
FMCG and CPG companies, retail chains, consumer durables brands, pharmaceutical companies, beverage and alcohol brands, personal care and cosmetics brands, automotive aftermarket distributors, and banking and insurance field teams.
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Audience
Consumer Goods Cloud is designed for consumer packaged goods brands, manufacturers, and distributors seeking to unify sales, trade promotion, retail execution, and service operations on a data-driven AI platform
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingPlans are available with month-to-month billing or an annual commitment. Pricing varies by selected features, store count, field-user count, and deployment scale. Cloud hosting, mobile apps, training, and support are included at no additional cost.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationChannelplay SaaS
Founded: 2014
India
www.1channel.co/sfa/store-management-software
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/consumer-goods/cloud/
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Categories |
Categories |
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Retail Execution Features
AI / Image Recognition
Supported
Collaboration Tools
Supported
Data Collection
Supported
Inspection
Supported
Pricing / Placement Optimization
Supported
Product Education
Supported
Product Promotion Strategy
Supported
Retail Site Audit
Supported
Workforce Management
Supported
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Integrations
1Channel Distributor Management
Supported
Cleo Integration Cloud
Not Supported
Collate
Not Supported
Salesforce
Not Supported
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Integrations
1Channel Distributor Management
Not Supported
Cleo Integration Cloud
Supported
Collate
Supported
Salesforce
Supported
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