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About

1Channel Store Management is a web-based retail execution application for brands managing distributed outlet networks. It maintains a central store master with outlet identifiers, addresses, GPS coordinates, channels, and distributor relationships, and supports importing or creating store records for approval. Teams can assign daily or weekly visit plans, define geofence-based check-in rules, and record store visits with location and photo verification. Field users document in-store execution, including point-of-sale materials, signage, and planogram compliance, while managers review planned-versus-completed coverage and visit data. An AI-assisted Journey Planner orders outlet visits using road travel times and can flag routes that exceed the available workday. The product is intended for FMCG/CPG and other brands and distributors coordinating field sales, merchandising, and retail outlet coverage.

About

Consumer Goods Cloud is Salesforce’s industry-specific CRM platform built to help consumer goods companies drive profitable growth on a unified system. It connects sales, planning, retail execution, and service teams with shared data and embedded AI capabilities. Key account managers can improve forecasting accuracy, optimize trade promotions, and strengthen joint business planning with centralized customer insights. Field teams benefit from structured visit planning, mobile execution tools, and real-time retail performance visibility. Trade promotion management features provide calendar-based planning, funds tracking, and scenario modeling to maximize ROI. Service teams can streamline omni-channel case routing and deliver faster, more personalized support experiences. By bringing B2B and B2C data together on one platform, Consumer Goods Cloud enables brands to collaborate more effectively with retail partners and scale growth.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

FMCG and CPG companies, retail chains, consumer durables brands, pharmaceutical companies, beverage and alcohol brands, personal care and cosmetics brands, automotive aftermarket distributors, and banking and insurance field teams.

Audience

Consumer Goods Cloud is designed for consumer packaged goods brands, manufacturers, and distributors seeking to unify sales, trade promotion, retail execution, and service operations on a data-driven AI platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Plans are available with month-to-month billing or an annual commitment. Pricing varies by selected features, store count, field-user count, and deployment scale. Cloud hosting, mobile apps, training, and support are included at no additional cost.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Channelplay SaaS
Founded: 2014
India
www.1channel.co/sfa/store-management-software

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/consumer-goods/cloud/

Alternatives

Alternatives

TELUS Trade Promotion Management

TELUS Trade Promotion Management

TELUS Agriculture & Consumer Goods
LEAFIO

LEAFIO

LEAFIO AI Retail Solutions

Categories

Retail Execution Supported

Categories

CPG Supported
Retail Execution Supported

Retail Execution Features

AI / Image Recognition Supported
Collaboration Tools Supported
Data Collection Supported
Inspection Supported
Pricing / Placement Optimization Supported
Product Education Supported
Product Promotion Strategy Supported
Retail Site Audit Supported
Workforce Management Supported

Integrations

1Channel Distributor Management Supported
Cleo Integration Cloud Not Supported
Collate Not Supported
Salesforce Not Supported

Integrations

1Channel Distributor Management Not Supported
Cleo Integration Cloud Supported
Collate Supported
Salesforce Supported
Claim 1Channel Store Management Software and update features and information
Claim 1Channel Store Management Software and update features and information
Claim Salesforce Agentforce Consumer Goods and update features and information
Claim Salesforce Agentforce Consumer Goods and update features and information