Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
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About

1Channel Retailer Loyalty Program is a cloud-based B2B loyalty and channel-incentive platform for brands selling through retailers, distributors and dealers. Teams can configure schemes around sales targets, product or SKU priorities, billing value, slabs and campaigns, then calculate points or incentives after performance validation and approval. Retailers and distributors can track points, tiers and rewards in mobile apps and redeem eligible rewards through bank transfers, UPI, vouchers or a reward catalogue. Administrators can monitor scheme participation, sales contribution, points issued and redeemed, and incentive liabilities through dashboards. Configurable workflows, role-based approvals, partner communications and integrations with business systems support indirect-channel incentive operations for consumer goods, building materials, electrical, automotive and pharmaceutical brands.

About

Preferred Patron Loyalty is the leading loyalty and gift card solution in the market. Designed for companies of all sizes, Preferred Patron provides incentive promotions, multi-channel marketing, visitor loyalty management, and gift card management capabilities within a suite. With Preferred Patron Loyalty, you can increase your engagement by leveraging e-mail and SMS to reach your customers. The solution incorporates incentive-based promotions, such as Coupons, Rewards, Appreciation, Recognition, Referral, Miss You, Cash Back, and more. Operate standalone or leverage one of our seamless integrations, including Square POS, VendHQ POS and Shopify ECommerce!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

FMCG brands, building materials companies, electrical and hardware manufacturers, automotive and lubricant brands, and pharma and healthcare companies

Audience

For small, medium, and large businesses across a wide range of industries. Suitable for business-to-business (B2B) and business-to-consumer (B2C) companies, independent merchants, communities, chain stores, and franchises.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$149/month
All Pricing USD
Monthly and Annual Plans Available
--------------------------------------------
Small Biz $149/mo
Premium $249/mo
Premium+ $349/mo
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • As a retail clothing store, we have a lot of competition. We wanted a loyalty program that would provide us with the flexibility to have various “stand-out” type promotions (not just the usual fair). The program also needed be extremely easy for our customers to sign up for and for our staff to use. Overall we are extremely happy that we chose Preferred Patron.
  • Easy launch and simple to use. Their kiosk hardware is solid and reliable. Our customer’s have taken well to this new program.

Cons

  • No complaints. We have been using the program for the last couple of years and just love the program.
  • My only negative is that I wasted a year using a different product because I simply did not know of this company first. It wasn't until a business associate recommended them and it's been fantastic since I switch to them.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

1Channel
Founded: 2014
India
www.1channel.co

Company Information

Preferred Patron Loyalty, LLC
Founded: 2004
United States
www.preferredpatron.com

Alternatives

Alternatives

My Incentives

My Incentives

GRG India
Fivestars

Fivestars

Fivestars Loyalty

Categories

Categories

Customer Loyalty Supported
Gift Card Supported
Loyalty Management Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Supported

Integrations

Cashfree Payments Supported
Square POS Not Supported
WebRezPro Not Supported
WhatsApp Supported
WooCommerce Not Supported
barnetPOS Not Supported

Integrations

Cashfree Payments Not Supported
Square POS Supported
WebRezPro Supported
WhatsApp Not Supported
WooCommerce Supported
barnetPOS Supported
Claim 1Channel Retailer Loyalty Program and update features and information
Claim 1Channel Retailer Loyalty Program and update features and information
Claim Preferred Patron Loyalty and update features and information
Claim Preferred Patron Loyalty and update features and information