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About

1Channel Merchandising Campaign Management is a cloud-based retail execution tool for FMCG, CPG, and retail brands coordinating in-store campaigns. Teams define campaign objectives and guidelines, assign point-of-sale materials (POSM), and select outlets through store lists and coverage plans. Field representatives use the mobile app to follow instructions and submit store-level photos as proof of placement and execution. Validation rules standardize submissions, while exception handling records cases such as closed or unavailable stores. Supervisors review work through multi-level audits, including L1, L2, and L3 checks. Dashboards summarize campaign coverage, completion, compliance, and performance across outlets, regions, and field teams. The system supports merchandising initiatives such as product launches, in-store promotions, and POSM rollouts, with a web portal for campaign setup and review.

About

Customers expect seamless, immersive, and personalized experiences when they visit your store. Capillary Smart Store+ lets you personalize in-store experiences and maximize conversions by empowering you with critical insights around visitor demographics, in-store behavior of customers, and staff performance. Access advanced footfall analytics to help you understand store conversion ratio and store performance. Know the ‘power hours’ where most of your conversions take place. Drill down into traffic and conversions metrics by time period, different stores and regions, etc. Use store analytics data to set staff goals, scheduled breaks, and maintenance activities based on hourly traffic rates and store sales. Correlate marketing campaigns with store traffic and conversions to understand and optimize marketing campaigns across regions and stores. Optimize merchandising with deeper insights around the age and gender of your store visitors with AI-powered customer analytics.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

FMCG, CPG, and retail brands running in-store merchandising and POSM campaigns

Audience

Businesses searching for a tool to personalize in-store experiences and maximize conversions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Flexible pricing depends on campaign scale, store count, users, and selected modules. Month-to-month billing and annual commitment plans are available; annual plans offer savings. Secure cloud hosting, mobile app access, campaign tools, training, and support are included.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

1Channel
India
www.1channel.co/merchandising-campaign-management

Company Information

Capillary
India
www.capillarytech.com/products/smart-store-plus/

Alternatives

Alternatives

BrandBuddy

BrandBuddy

Heera Software

Categories

Retail Execution Supported

Categories

Personalization Supported

Integrations

No info available.

Integrations

No info available.
Claim 1Channel Merchandising Campaign Management and update features and information
Claim 1Channel Merchandising Campaign Management and update features and information
Claim Capillary Smart Store+ and update features and information
Claim Capillary Smart Store+ and update features and information