The Business Edge

The Business Edge

Computer Insights
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About

1Channel Distributor Management Software helps FMCG and distribution businesses manage distributor, retailer, and super stockist orders through a unified cloud-based workflow. Multi-level approval hierarchies handle order processing, customer creation, pricing exceptions, and credit approvals, while orders are validated against live warehouse inventory before dispatch to ensure fulfilment accuracy. The platform gives full visibility into secondary sales operations across a distribution network, covering pricing structures, multiple warehouses, and retailer order flows end to end. Built for organizations that need operational visibility and control over complex, multi-tier distribution networks.

About

The Business Edge by Computer Insights, Inc. is an ERP software system that allows distributors of fasteners and industrial supplies to do more, in less time, with fewer people. Our fastener industry focus makes the difference. The Business Edge helps companies across the United States and Canada, ranging from four employees to over 500. The system offers features such as a wireless warehouse, CRM integration, sales tax simplification through Avalara, shipping process optimization with ShipEngine, ISO audit facilitation, and workflow automation. The system automatically validates package quantities, availability, and pricing during purchase order entry. You can submit validated purchase orders electronically without any double entry. You can search the suppliers’ line cards using their unique product trees. Inquiries throughout the system allow you to check your pricing and the supplier’s availability.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

FMCG, Distribution & Retail Businesses

Audience

Industrial supply distributors in need of a solution to enhance operational efficiency and streamline processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$10000
The Business Edge is sold as a complete system: a one-time up-front investment that includes every module selected at purchase, plus evergreen maintenance. Maintenance covers every upgrade and unlimited support — phone, email, Slack, and Zoom. Additional modules can be added at any time as your business grows. All training is included at no additional charge: initial implementation, refresher, new-employee, and advanced features. Contact Computer Insights, Inc. for a quote tailored to your company.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • We purchased Business Edge in 1998 and launched it on January 1, 1999. It has been incredible to see the improvements and enhancements over the years. The platform's capabilities for managing inventory, customer quotes, orders, vendor purchasing, internal and external processing are comprehensive and flexible. Additionally, the retained information in both the database records and documentConnection is extremely useful during our ISO 9001 audits.
  • Dennis was able to get the situation resolved quickly and with no additional information needed from me.
  • I enjoy working will all the people at BE. I have dealt with them for 12+ years and have always had my questions answered.
  • Very easy to use and simple ways to look up products. The Search Tree Menu is a huge help for navigating the system.
  • There are too many pros to list them all, but my favorite part of the system is the Vendor Managed Inventory. We are able to set bin labels for our customers and scan items they need and it puts the order right into our system. With Quickbooks Enterprise (which we previously used), we had to write up orders (pencil and paper), bring the orders back and then write them up line by line. My other favorite part is the ease of seeing everything you need on one screen. What was the last price we bought it at and sold it at is right there. In QB, I had to get out of an order, go back and find it, and then come back in. These two things have saved me hours a day!!

Cons

  • There are very few downsides, as their focus on the fastener industry is key to their success.
  • There wasn't anything that I didn't like except for the fact that the column wasn't there when I originally went to pull the report.
  • Not much. The people there have always been very accommodating! When a problem has occurred, they usually figure out how to solve it.
  • Too many ways to do the same thing. Other than that, no issues.
  • My least favorite part of The Business Edge is the accounting, but it is just different than what I was used to and takes time to learn. Luckly their customer support staff is amazing and helps us through any issues we have.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

1Channel
India
www.1channel.co/distributor-order-management-software.html

Company Information

Computer Insights
Founded: 1981
United States
www.ci-inc.com/info/

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Categories

Distribution Supported

Categories

Distribution Supported

Distribution Features

Barcoding / RFID Supported
Import / Export Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Supported
Returns Management Supported
Sales Forecasting Supported
Shipping Management Supported
Warehouse Management Supported

Integrations

Avalara Not Supported
BoltWise Not Supported
Fiserv Not Supported
ShipEngine Not Supported
VendNovation Not Supported

Integrations

Avalara Supported
BoltWise Supported
Fiserv Supported
ShipEngine Supported
VendNovation Supported
Claim 1Channel Distributor Management and update features and information
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