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About

1Channel Distributor Management Software helps FMCG and distribution businesses manage distributor, retailer, and super stockist orders through a unified cloud-based workflow. Multi-level approval hierarchies handle order processing, customer creation, pricing exceptions, and credit approvals, while orders are validated against live warehouse inventory before dispatch to ensure fulfilment accuracy. The platform gives full visibility into secondary sales operations across a distribution network, covering pricing structures, multiple warehouses, and retailer order flows end to end. Built for organizations that need operational visibility and control over complex, multi-tier distribution networks.

About

1Channel Return & Claims Management Software processes sales returns at the retailer, distributor, super stockist, and field sales levels, with automatic credit note generation once a return is approved by the higher-level party in the hierarchy. Damage, expired, and defective stock claims move through configurable approval routing based on role or reporting hierarchy, with up to seven approval levels available for complex distribution networks. GRN discrepancies trigger an automatic notification instead of blocking the goods receipt, and credit limit exceptions are flagged automatically so a manager can approve and update the limit in the same step. Field teams can raise and track returns directly from the mobile app during market visits.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

FMCG, Distribution & Retail Businesses

Audience

SMB, Mid-Market, Enterprise

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact us for custom pricing
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

1Channel
India
www.1channel.co/distributor-order-management-software.html

Company Information

1Channel
Founded: 2014
India
www.1channel.co/return-management-software.html

Alternatives

Botree DMS

Botree DMS

Botree Software

Alternatives

No Alternatives
Eazy DMS

Eazy DMS

Eazy ERP Technologies

Categories

Distribution Supported

Categories

Returns Management Supported

Integrations

No info available.

Integrations

No info available.
Claim 1Channel Distributor Management and update features and information
Claim 1Channel Distributor Management and update features and information
Claim 1Channel Return & Claims Management and update features and information
Claim 1Channel Return & Claims Management and update features and information