10Duke

10Duke

4.8 out of 5 stars
Visit Website for 10Duke
10Duke Everhelp
10Duke:

About

10Duke helps software companies improve how they license and monetize the products they develop, without the cost and risk of owning licensing in-house. It empowers product and commercial teams with a variety of license models, from subscription to metered, floating to node locked, and replaces home-grown systems with a single service for licensing, entitlements and identity. The fastest-growing software vendors in a wide range of industries, from computer-aided design and visual effects to architecture, engineering and construction, run their licensing on 10Duke, which grants 175+ million licenses every month. Founded in 2007 and headquartered in London, 10Duke also has offices in Helsinki and Christchurch, and supports vendors 24/7.
Everhelp:

About

Everhelp is an AI-powered customer support outsourcing ecosystem that assembles custom setups to meet each client's specific targets. Our automation resolves up to 85% of routine requests, with coverage in 90+ languages via AI (30+ with human agents) and first response as fast as 15 seconds. Founded in 2021, Everhelp is a fast-growing support provider with a top spot on Clutch's Top 100 Fastest-Growing Companies list, having grown to 1,000+ agents across 4 continents. We've supported 125+ clients across industries, from SaaS to eCommerce, logistics, and hospitality, delivering ISO 27001 and PCI DSS-certified, GDPR-compliant services. Results across the client base: a 96% service quality score, 83%+ average CSAT, and 76% first contact resolution. This performance has earned us 8 industry awards, including 2026 Outsource Partner of the Year (Business Intelligence Group) and a Silver Stevie® Award for Best Use of Technology in Customer Service.
10Duke:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Everhelp:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
10Duke:

Audience

Software vendors of all industries
Everhelp:

Audience

Organizations looking for a powerful Customer service solution
10Duke:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Everhelp:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
10Duke:

API

Offers API Supported
Everhelp:

API

Offers API Not Supported
10Duke:

Screenshots and Videos

Everhelp:

Screenshots and Videos

No images available
10Duke:

Pricing

$199/month
When you use 10Duke we deploy a solution that is specific to your business, charged on a monthly subscription basis.

Once we learn more about your specific requirements, we will provide you with a quote for our solution. This quote typically depends on two main factors:

a) the number of licenses you need to manage
b) the type of licenses you sell.
Free Version Supported
Free Trial Supported
Everhelp:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
10Duke:

Reviews/Ratings

Everhelp:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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10Duke:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Everhelp:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported
10Duke:

Company Information

10Duke
Founded: 2007
United Kingdom
www.10duke.com
Everhelp:

Company Information

Everhelp
Founded: 2021
Poland
www.ever-help.com
10Duke:

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10Duke:
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10Duke:

Categories

10Duke is a software licensing platform built on identity, not hardware fingerprints or file-based keys. Every license entitlement is tied to an authenticated user identity, so ISVs managing desktop applications can move away from brittle in-house licensing scripts and node-locking. The platform includes built-in Customer Identity Management (CIAM) with OpenID Connect and SAML support, single sign-on, and self-service account portals, so vendors don't need to bolt on a separate identity provider. For ISVs with $5M-$50M in revenue replacing homegrown systems, this means license checks, authentication, and access control run through one identity layer instead of disconnected tools. Real-time entitlement checks work across desktop, web, and mobile clients, giving software vendors a single source of truth for who a user is and what they're licensed to use as they move off legacy or in-house licensing infrastructure.

License Management Supported

10Duke gives independent software vendors a single license management platform that replaces homegrown, in-house licensing code. It supports subscription, perpetual, floating (concurrent), consumption-based, prepaid, and postpaid license models from one system, so ISVs aren't locked into a single pricing approach as they grow. Built with desktop application vendors in mind, it handles offline license validation for users without constant internet access, real-time entitlement checks, and license transfer between devices. For ISVs with $5M-$50M in annual revenue running an in-house licensing system, moving to 10Duke removes the ongoing engineering cost of maintaining custom license servers, key generation, and validation logic, while adding usage reporting, renewal automation, and audit trails out of the box. Your product and engineering teams can focus on the software itself, not license infrastructure.

10Duke helps ISVs run subscription-based software licensing without building the billing and renewal logic themselves. It supports time-based, usage-based, and tiered subscription models, with automated renewals, grace periods, and expiration handling built into the platform. Native integrations with Stripe, Salesforce, HubSpot, and other CRM and ecommerce systems connect subscription license state directly to billing and customer records, so a lapsed payment or plan change is reflected in what a customer can actually run. This matters most for ISVs with $5M-$50M in revenue moving desktop software from perpetual licenses or in-house subscription tracking to a recurring revenue model, since it avoids reconciling license state across separate billing and licensing systems. Real-time entitlement updates mean upgrades, downgrades, and renewals take effect immediately across desktop, web, and mobile clients, without a support ticket or manual key reissue.

10Duke combines license entitlement with user provisioning, so ISVs can manage who has access to their software and what they're entitled to use from a single console. Built-in Customer Identity Management supports self-service user onboarding, role-based access control, and administrator-managed seat allocation, with single sign-on via OpenID Connect and SAML for enterprise buyers who require it. For ISVs with $5M-$50M in annual revenue, this replaces the manual spreadsheet-and-email process many in-house licensing systems rely on for adding, removing, or reassigning users. Multi-tenant account structures let a customer's own admin manage their organization's users and license seats without vendor involvement, reducing support overhead. Audit trails and usage visibility give ISVs a clear record of who accessed what, when, across desktop, web, and mobile applications

Everhelp:

Categories

Customer Service Supported
10Duke:

Identity Management Features

Access Certification Supported
Compliance Management Supported
Multifactor Authentication Supported
Password Management Supported
Privileged Account Management Supported
Self-Service Access Request Supported
Single Sign On Supported
User Activity Monitoring Supported
User Provisioning Supported

License Management Features

Automatic SKU Recognition Not Supported
Central LM Server Supported
Copy Protection Supported
History Tracking Supported
Node Management Supported
Online Activation Supported
Portable License Supported
Sarbanes-Oxley Compliance Not Supported
Timing Rights Supported
Trial License Supported

Subscription Management Features

Cancellation Management Not Supported
Discount / Coupon Management Not Supported
Dunning Management Not Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Not Supported
Revenue Recognition Not Supported
Revenue Recovery Tools Not Supported
Self Service Portal Supported
Subscription Plan Management Not Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Supported

User Provisioning and Governance Features

Access Governance Supported
Access Verification Workflow Not Supported
Audits / Reports Not Supported
Automatic Provisioning / Deprovisioning Supported
Delegated Access Authorization Supported
Identity Synchronization Not Supported
Lifecycle Management Not Supported
Multi-Factor Authentication (MFA) Supported
Password Management Supported
Policy Enforcement Not Supported
Single Sign-On (SSO) Supported
User Self-Service Supported
10Duke:

Integrations

Adyen Supported
Braintree Supported
Chargebee Supported
Digital River Supported
FastSpring Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Dynamics 365 Supported
NetSuite Supported
Paddle Supported
PayPal Supported
Pipedrive Supported
Salesforce Supported
Shopify Supported
Stripe Supported
Zuora Supported
Everhelp:

Integrations

Adyen Not Supported
Braintree Not Supported
Chargebee Not Supported
Digital River Not Supported
FastSpring Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Dynamics 365 Not Supported
NetSuite Not Supported
Paddle Not Supported
PayPal Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Shopify Not Supported
Stripe Not Supported
Zuora Not Supported
Everhelp:
Claim Everhelp and update features and information
Claim Everhelp and update features and information